SAKINA HIMENE
London
Summary
I’m a friendly, reliable and hardworking customer-service team member with experience in cafés, hospitality and a retail work placement. I enjoy working with people, helping customers and keeping things running smoothly when it gets busy. I’m comfortable using a till, handling cash, preparing food and drinks, restocking and keeping work areas clean and organised. I learn quickly, work well with others and bring a positive attitude to the workplace. I’m currently studying a Level 3 Extended Diploma in Applied Science and looking for a flexible part-time role in retail, fashion, hospitality or customer service.
Overview
1
1
Language
2
2
years of professional experience
Work History
Team Member
Salad Junction, Brick Lane, London
07.2026 - 09.2026
- Served customers and prepared salads, smoothies, coffee, and matcha drinks.
- Completed orders quickly while following customer requests closely.
- Followed food hygiene and health & safety procedures throughout each shift.
- Restocked ingredients and kept displays fresh and presentable.
- Kept prep areas and customer areas clean, organized, and hygienic.
- Worked with team to keep service running smoothly during busy periods.
- Prepared fresh salad ingredients and assembled orders to exact customer specifications.
- Maintained clean workstation and followed food safety procedures throughout service.
Coffee Shop Assistant
Family Coffee Shop
06.2024 - 08.2024
- Provided friendly customer service in a busy coffee shop.
- Took customer orders and handled transactions accurately.
- Kept the workspace clean, organized and welcoming for customers.
- Worked with colleagues to keep daily service running smoothly.
- Built confidence in communication and dealing with customers.
Team Member
Creams Café, Dalston, London
09.2026 - Current
- Provided friendly customer service in a busy coffee shop.
- Took customer orders and handled transactions accurately.
- Kept the workspace clean, organized and welcoming for customers.
- Worked with colleagues to keep daily service running smoothly.
- Built confidence in communication and dealing with customers.
Pharmacy work experience- sales assistant
Day lewis Whitechapel
11.2025 - 12.2025
- Restocked shelves and arranged products neatly to keep the pharmacy organised.
- Checked product expiry dates and helped ensure products were suitable for sale.
- Served customers at the till and handled transactions.
- Helped with daily pharmacy tasks and maintained a clean, tidy shopping area.
- Developed customer service skills by interacting with customers in a friendly and helpful manner.
- Gained an understanding of the importance of teamwork, accuracy and good organisation in a pharmacy setting.
- Assisted customers with product selection, answering routine queries and directing pharmacy-related requests appropriately.
- Processed till transactions accurately, handling cash and card payments with attention to detail.
Work Experience Placement (sales assistant)
Boots
08.2025 - 11.2025
- Supported the team with day-to-day retail tasks in a professional store environment.
- Helped customers with enquiries in a polite and helpful way.
- Worked alongside experienced team members and observed professional retail standards.
- Gained an understanding of customer service and how a retail store operates.
- Processed sales transactions at till, handling cash, card, and loyalty payments efficiently.
- Assisted customers with product selection, delivering friendly service and accurate recommendations.
- Checked product availability and located items quickly using store systems and colleague support.
- Resolved routine customer queries, escalating complex issues to supervisors when needed.
- Supported promotions and seasonal displays, ensuring pricing and signage stayed accurate.
- Replenished stock and maintained tidy shelves to support store presentation standards.
Education
Level 3 Extended Diploma - Applied Science
Capital City College, Angel Islington
Angel Islington10.2026
High School Diploma -
Swanlea School
United Kingdom, London 06.2025
Skills
- Customer engagement strategies
- Cash register operations and payments
- Sales support through customer assistance
- Food service preparation techniques
- Inventory replenishment practices
- Cleanliness and organization of workspaces
- Effective teamwork in busy conditions
- Quick adaptability to new responsibilities
- Reliability with composure in stressful situations
- Awareness of food hygiene standards
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Following instructions
Personal Information
Availability: Available Tuesdays and Fridays, weekends, holidays and throughout the summer.
LANGUAGES
English — Fluent | Arabic — Fluent | Swedish — Fluent | French — Fluent
Interests
Science, fitness and wellbeing, technology, reading, languages and personal development
AVAILABILITY
Available Tuesdays and Fridays, weekends, holidays and throughout the summer.
Timeline
Team Member
Creams Café, Dalston, London
09.2026 - Current
Team Member
Salad Junction, Brick Lane, London
07.2026 - 09.2026
Pharmacy work experience- sales assistant
Day lewis Whitechapel
11.2025 - 12.2025
Work Experience Placement (sales assistant)
Boots
08.2025 - 11.2025
Coffee Shop Assistant
Family Coffee Shop
06.2024 - 08.2024
Level 3 Extended Diploma - Applied Science
Capital City College, Angel Islington
High School Diploma -
Swanlea School