Saket Gupta
Lancaster,England
Summary
Recently, got my first job in the UK as a Student ambassador at Lancaster University Management School with proven customer service and communication skills. Expertise in team collaboration and conflict resolution, adept at managing time and multitasking in dynamic environments. Recognized for leadership, attention to detail, and a proactive approach to challenges, and committed to high work standards and continuous personal and professional development.
Overview
4
4
years of professional experience
Work history
Undergraduate Student Ambassador
Lancaster University
Lancaster, Lancashire
2025.12 - Current
- Established learning processes upon assuming new role.
Client communication intern
Shivom minerals ltd.
Rourkela, Odisha
2023.05 - 2024.08
- Facilitated regular communication with clients to ascertain needs and expectations.
- Conducted thorough examinations of datasets to extract actionable insights.
- Supported meetings by preparing materials, arranging spaces, and documenting discussions.
- Contributed innovative ideas during brainstorming sessions for project enhancements.
Student Council Representative
in High School
Bengaluru
2022.08 - 2024.05
- Spearheaded campaign enhancing school facilities, upgrading library and sports amenities.
- Negotiated with vendors for supplies and services, securing cost-effective agreements.
- Advocated for inclusion of student voices in school board decisions, promoting student-centric policies.
Project
Canadian International School
2022.08 - 2024.02
- Conducted analysis of Procter & Gamble's sustainable business operations for IB Extended Essay.
- Identified challenges hindering sustainability improvements and business growth.
- Highlighted significance of sustainability for long-term business viability.
Sales Manager
Local departmental store
Rourkela, India
2023.09 - 2023.12
- Exceeded monthly sales targets through effective customer engagement and follow-up.
- Engaged with customers on sales floor to deliver product knowledge and facilitate purchases.
- Applied persuasive techniques to convert prospective clients into buyers, boosting sales.
Internship
J.W Marriott
Bengaluru, India
2023.07 - 2023.08
- Resolved guest complaints swiftly to enhance satisfaction and reduce negative feedback.
- Collaborated with management to formulate strategies for sales enhancement and cost savings.
- Oversaw daily hotel operations, implementing effective solutions for operational challenges.
Education
Bachelor of Science - Bsc Management
Lancaster University
Lancaster 2024.09 -
Skills
- Customer service
- Communication skills
- Team collaboration
- Time management
- Multitasking
- Problem solving
- Conflict resolution
- Adaptability
- Attention to detail
- Leadership
- Initiative and proactivity
- Work ethic and accountability
- Emotional intelligence
- Decision making
- Quick learner
Accomplishments
- Head of School's Accolade for Academic Excellence (IBDP)
- Highest Average Award in Business Management HL
- Harvard Youth Leadership Program Graduate
- 3rd Runner-Up – UCMAS International Abacus & Mental Math Competition (Malaysia)
- Captain of School Cricket Team
- Participant in Interschool Basketball & Volleyball Competitions
- Distinction in International General Knowledge Olympiad (IGKO)
- NCC Cadet – Recognized for leadership, discipline, and service
- Winner & Runner-up in Inter-house Competitions (Dance, Badminton, Basketball)
- Certificate of Excellence – Iken Scientifica Competition
- Managed Tuck Shop – Developed real-world business and money-handling skills
Languages
Hindi, English
References
References available upon request.
Timeline
Undergraduate Student Ambassador
Lancaster University
2025.12 - Current
Bachelor of Science - Bsc Management
Lancaster University
2024.09 -
Sales Manager
Local departmental store
2023.09 - 2023.12
Internship
J.W Marriott
2023.07 - 2023.08
Client communication intern
Shivom minerals ltd.
2023.05 - 2024.08
Student Council Representative
in High School
2022.08 - 2024.05
Project
Canadian International School
2022.08 - 2024.02