Sakdaphong Wongyod (Tiger)
London,United Kingdom
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
7
7
years of professional experience
Work history
Supervisor
Yori
London, United Kingdom
05.2022 - 07.2023
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Guided and coached staff to achieve individual growth and sales production targets.
- Offered instruction, coaching and motivation for enhanced team morale.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Achieved order processing and delivery time targets through smooth warehouse operations.
- Managed staff rotas, planning workloads effectively and strategically.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
Team Leader
Yori
London, United Kingdom
11.2021 - 04.2022
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Fostered positive employee relationships through communication, training and coaching.
- Resolved employee relations issues and navigated disciplinary proceedings.
Waitress
Yori
London, United Kingdom
07.2021 - 10.2021
- Collaborated and offered support with extra tasks to meet team goals.
- Offered exceptional customer service with strong product knowledge.
- Demonstrated proper food handling and safety standards.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
Kitchen Team Member
Thai Square
London, United Kingdom
01.2020 - 10.2020
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Verified proper portion sizes and consistently attained high food quality standards.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
Cocktail Bartender
Masuk
Ubon Ratchathani, Thailand
09.2019 - 12.2019
- Promoted and upsold signature drink items, helping to improve bar sales.
- Cleared empty drinks glasses and quickly processed repeat orders.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Chef Helper
Thai Square
London, United Kingdom
01.2018 - 02.2019
- Trained Kitchen Assistants in chopping techniques, improving kitchen efficiencies.
- Facilitated cost-effective operations, ensuring strict adherence to recipes, specifications and portion control policies.
- Implemented menu changes to accommodate guest preferences, resulting higher satisfaction scores.
- Cleared tables to remove dirty utensils and leftover food items.
- Helped chefs with requisitioning stock within budget requirements.
Waitress
Thai Square
London, United Kingdom
12.2016 - 12.2017
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Skills
- Customer service
- Cost-controls
- Restaurant cost control
- Safe knife handling
- Stock rotation
- Quality Control
- Stock management
- Food Hygiene
- Pest control
- Food safety
- Performance improvement
- Portion control
- Food preparation
- Operations management
- Dynamic, friendly hostess
- Staff scheduling
- Order delivery practices
Timeline
Supervisor
Yori
05.2022 - 07.2023
Team Leader
Yori
11.2021 - 04.2022
Waitress
Yori
07.2021 - 10.2021
Kitchen Team Member
Thai Square
01.2020 - 10.2020
Cocktail Bartender
Masuk
09.2019 - 12.2019
Chef Helper
Thai Square
01.2018 - 02.2019
Waitress
Thai Square
12.2016 - 12.2017
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