Adept at enhancing network reliability and team productivity, my tenure at Isfahan Central Railway Department underscored my expertise in network engineering and teamwork. By spearheading large-scale network restructuring projects and mentoring junior technicians, I significantly contributed to operational efficiency and workforce skill enhancement, embodying dependability and analytical prowess.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Electrical and Computer Network Technician
Isfahan Central Railway Department, Iran
11.2017 - 09.2022
Installed cabling, wireless routers and telephone systems for data communications networks.
Worked with outside vendors for fiber installations and service.
Troubleshot hardware and software to determine and rectify network problems.
Traveled to remote office locations to install nodes and implement client software rollouts.
Ran cabling and installed data drops for new node installations.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Supported users both local and by phone with problem resolution and education.
Enhanced network performance by conducting routine maintenance and troubleshooting tasks.
Trained junior technicians on best practices for maintaining enterprise-level networks, fostering a skilled workforce.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Performed necessary maintenance to support network availability.
Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Performed tracing and patching operations for copper networks.
Dressed and installed fiber cabling and hardware.
Installed patches and performed backups, system builds and image updates.
Analyzed and defined network requirements, optimization and support for Type projects.
Installed Type network jacks in new construction and within existing facilities.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Installing Wireless Radios on Telecommunication Towers
Iranian Government Departments
01.2006 - 09.2022
Contributed to team success by collaborating with colleagues on complex projects and sharing expertise in telecommunications systems.
Improved network performance by conducting routine tower inspections and performing necessary repairs.
Promoted project completion within deadlines through efficient coordination with engineers on site layouts and design specifications for new installations or upgrades.
Reduced downtime by troubleshooting and resolving equipment malfunctions promptly and efficiently.
Safeguarded equipment from damage during inclement weather conditions using appropriate grounding methods.
Minimized interference issues among different carriers'' antennas while mounting them at specified heights according to the assigned frequencies.
Optimized tower functionality through skilled antenna alignment, azimuth adjustments, and tilt changes.
Assisted in reducing maintenance costs by performing preventive checks on all tower-related components regularly.
Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
Bolted equipment into place using hand and power tools.
Lifted equipment into position using cranes, rigging tools and gin poles.
Drove truck and trailer to and from job sites, up to Number hour drives.
Replaced light bulbs and coaxial cables.
Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
Changed out batteries for Network sites.
Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
Performed Number installations per week.
Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
Installation of CCTV Cameras
Iranian Government Departments
01.2006 - 09.2022
Improved client security by installing and maintaining CCTV systems in residential and commercial properties.
Demonstrated strong attention to detail when configuring settings such as motion detection zones or video storage capabilities within each CCTV system''s software interface.
Minimized downtime for clients during critical repairs or system updates as a result of efficient problem-solving skills.
Assisted in the training of new technicians, sharing knowledge and expertise on installation techniques and best practices.
Completed comprehensive site assessments to determine optimal camera placement for maximum coverage and effectiveness.
Troubleshot and resolved technical issues, ensuring optimal functionality of installed CCTV systems.
Maintained organized documentation of completed projects for future reference or troubleshooting purposes.
Increased customer satisfaction through timely completion of projects while adhering to strict quality standards.
Developed a strong reputation for reliability and professionalism by consistently arriving at job sites on time, well-prepared, and ready to complete the tasks at hand.
Collaborated with clients to design customized CCTV solutions tailored to their specific needs and preferences.
Provided excellent customer service by addressing inquiries, concerns, or complaints promptly and professionally.
Contributed to company growth by establishing positive relationships with clients, leading to repeat business referrals.
Communicated effectively with customers, answering questions, and concerns regarding systems.
Responded to maintenance calls and troubleshot devices.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Demonstrated features and functionality of alarm systems to customers.
Assisted with electrical installations of lighting and smoke detectors.
Fully installed fire alarms and various security devices.
Read and understood product manuals and blueprints.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Computer Support Operator
Arad Company
03.2017 - 10.2017
Conducted regular training sessions for team members, enhancing their skills and knowledge in the field.
Enhanced team productivity by introducing new tools or software applications that automated routine tasks.
Acted as an escalation point for complex cases, ensuring timely resolution and high levels of customer satisfaction.
Ensured compliance with industry standards and regulations through diligent monitoring of all activities within the support department.
Maintained thorough documentation of support cases, ensuring accurate records and prompt resolution.
Diagnosed and troubleshot hardware, software and network issues.
Installed and configured operating systems and applications.
Responded to customer inquiries and provided technical assistance over phone and in person.
Installed, configured and maintained computer systems and network connections.
Configured hardware, devices, and software to set up work stations for employees.
Researched and identified solutions to technical problems.
Created user accounts and assigned permissions.
Configured and tested new software and hardware.
Patched software and installed new versions to eliminate security problems and protect data.
Tested new software and hardware prior to deployment.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Electrical and Network Technician
Pishro Pardaz Espadana
11.2014 - 02.2017
Installed cabling, wireless routers and telephone systems for data communications networks.
Performed tracing and patching operations for copper networks.
Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Improved network reliability by troubleshooting and resolving hardware and software issues.
Analyzed and defined network requirements, optimization and support for Type projects.
Developed comprehensive documentation to streamline future troubleshooting efforts and improve team collaboration.
Performed necessary maintenance to support network availability.
Supported users both local and by phone with problem resolution and education.
Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Ran cabling and installed data drops for new node installations.
Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
Collaborated with team members for successful implementation of large-scale network projects.
Optimized wireless networks through strategic access point placement, enhancing connectivity throughout the facility.
Installed Type network jacks in new construction and within existing facilities.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Dressed and installed fiber cabling and hardware.
Played key role in planning and execution of network restructuring projects to support organizational changes.
Served as an invaluable resource within the IT department, consistently offering guidance and mentorship to junior technicians working towards professional growth and development.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Education
Technical Diploma - Electrical, Electronics And Communications Engineering
Arad
Esfahan
07.2003
Skills
Regulatory Policy Enforcement
Timeline
Electrical and Computer Network Technician
Isfahan Central Railway Department, Iran
11.2017 - 09.2022
Computer Support Operator
Arad Company
03.2017 - 10.2017
Electrical and Network Technician
Pishro Pardaz Espadana
11.2014 - 02.2017
Installing Wireless Radios on Telecommunication Towers
Iranian Government Departments
01.2006 - 09.2022
Installation of CCTV Cameras
Iranian Government Departments
01.2006 - 09.2022
Technical Diploma - Electrical, Electronics And Communications Engineering
R&D for Improvement of Process and Production Parts and Increasing the Casting Yield at Tosee Tejarat Kosar Apadana Isfahan, IranR&D for Improvement of Process and Production Parts and Increasing the Casting Yield at Tosee Tejarat Kosar Apadana Isfahan, Iran
undergraduate students Instructor at Isfahan university dept. Of mathematics and Statistic and department of pharmacological sciencesundergraduate students Instructor at Isfahan university dept. Of mathematics and Statistic and department of pharmacological sciences