Sajitha Gopinathan Pillai Saraswathi Amma

Roles & Responsibilities

• Led Agile Scrum team of 6–10 engineers, delivering microservices-based enterprise applications across full software development lifecycle
• Owned end-to-end delivery, including solution design, development, testing, and production deployment, achieving consistent on-time sprint delivery (~95%)
• Designed and developed scalable RESTful APIs using Java and Spring Boot, supporting high-volume distributed systems
• Worked across full-stack development, contributing to frontend components using JavaScript frameworks (Angular) and supporting React-based enhancements, ensuring responsive and user-friendly interfaces
• Collaborated with UI/UX and product teams to improve usability and performance of customer-facing web applications, contributing to ~30% increase in user satisfaction
• Defined system architecture, API contracts, and integration patterns, improving system scalability and reducing integration issues by ~20%
• Debugged and resolved complex production issues, reducing incident resolution time by ~25% and improving application reliability
• Mentored and coached junior and mid-level developers, conducting code reviews and promoting best practices in clean code, performance, and security
• Implemented CI/CD pipelines and AWS-based deployments, improving release efficiency and reducing deployment time by ~30%
• Championed Test-Driven Development (TDD) practices using JUnit and Mockito, reducing production defects and improving code quality
• Acted as primary technical liaison for stakeholders, translating business requirements into scalable technical solutions

• Owned and drove product vision and roadmap for iFlightNeo, next-generation crew and flight management platform used by multiple global airline clients.
• Defined and prioritised 10+ key feature areas including crew planning, rostering, tracking, disruption recovery, and self-service tools, aligning with operational business needs
• Collaborated with cross-functional teams including engineering, UX, QA, and data (10+ stakeholders) to deliver high-impact features across multiple releases
• Ensured compliance with complex regulatory and union rules through centralised rule engine design, supporting accurate and consistent operational workflows
• Led customer engagements (demos, feedback sessions, implementation planning) with global airline clients, improving product alignment and adoption
• Monitored and optimised key product KPIs including crew efficiency, cost optimisation, roster fairness, and user satisfaction, driving continuous product improvements
• Coordinated with airline operations teams across multiple airlines to validate product performance and support iterative enhancements
  Oversaw mobile application features (duty cards, alerts, check-in, roster access), contributing to improved end-user experience and operational accessibility

• Owned end-to-end delivery of iFlightMobile, hybrid mobile application used by ~4,000 airline crew members, enabling easy access to daily operations including roster viewing, online check-in, leave requests, and alerts
• Defined product requirements and contributed to user experience design, improving usability and efficiency of mobile-first crew workflows and enhancing day-to-day operational access for end users
• Led design, development, and delivery using Ionic and Flutter, managing cross-functional teams of 5–8 engineers across full software development lifecycle
• Oversaw architecture, implementation, testing, and deployment to Google Play Store and Apple App Store, ensuring stable releases and smooth production rollouts
• Collaborated with airline stakeholders to align technical solutions with operational processes, supporting consistent application performance and adoption across large user base

• Led Agile Scrum teams (5–8 engineers) delivering web-based crew management applications, ensuring high-quality and timely releases
• Designed and developed full-stack features using Java, Spring Boot, and frontend technologies including Angular, JavaScript, HTML, and AJAX
• Built and enhanced user-facing web interfaces, focusing on usability, responsiveness, and performance
• Developed and integrated RESTful APIs with frontend applications, enabling seamless data flow across systems
• Conducted code reviews and enforced best practices for clean code, UI performance, and maintainability
• Collaborated with product owners and UX teams to refine requirements and improve user experience and interface design
• Mentored junior developers, improving team productivity and code quality

• Developed key modules of crew web portal application, enabling airline crew to manage schedules, rosters, and operational tasks
• Designed and implemented Roster Module, dynamic calendar-based UI displaying crew assignments and schedules
• Built interactive and responsive UI components using JavaScript, HTML, JSP, and AJAX, enhancing usability and reducing page reloads
• Implemented SPA-like behaviour to improve application performance and user experience
• Integrated frontend components with backend services using Spring framework and REST APIs
• Optimised UI performance for handling large datasets related to crew scheduling and operations
• Collaborated within Agile teams to deliver high-quality features aligned with business requirements