sajid saghir
Reading,Berkshire
Summary
A driven and responsible individual with proven ability to manage tasks and communicate effectively. Over four years of experience in sales, admin, logistics and customer service. Consistently recognised for delivering high level of customer service and achieving sales target. Capable of critical thinking and able to practice my skills effectively in a positive manner. Looking to take on new challenges and enhance skills in a sales environment where able to pursue passion and interests.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Administrator
Uptown Pizza
Reading
06.2023 - Current
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Increased customer retention by offering loyalty schemes
- Engaged in pleasant chit chat for friendly and personalised service.
- Promoted and recommended different products to customers tailoring their needs
- Managed inventory efficiently, minimising wastage and reducing unnecessary expenditure
- Collaborated with team members to achieve monthly targets.
- Maintained knowledge of products and features to provide recommendations to customers.
Delivery driver
Asda
Reading
09.2024 - 12.2024
- Improved customer satisfaction by handling queries and complaints in a professional manner.
- Completed customer orders with speed and accuracy ensuring complete customer satisfaction is achieved
- Working in a fast-paced environment, greeting, and assisting customers with enquiries efficiently and politely
- Constantly achieving delivery targets ahead of schedule - 100% success rate
- Communicated with customers to maintain relationships and new customers to build relationships ensuring high customer service is met
Technician
Johnson Matthey
Reading
02.2022 - 03.2023
- Updated databases with analysis findings for ongoing research monitoring.
- Monitored laboratory supplies, reordering stock to meet operational need.
- Contributed to scientific research by providing technical support.
- Implemented quality control measures to improve validity of findings.
- Supported senior technicians with experiment design and planning.
- Maintained lab cleanliness, ensuring a safe and efficient work environment.
Administrator
DHL Supply Chain
Reading, West Berkshire
08.2020 - 12.2021
- Conducted quality checks on data entries to ensure compliance with company standards
- Streamlined data input processes for increased efficiency in labour and productivity
- Ensured timely delivery by effectively planning routes and managing time for team members
- Handled day-to-day operational and distributional tasks ensuring smooth business operations.
- Performed risk assessment to maintain the safety of staff and reduce potential risks
Education
BTEC - Engineering
Henley College
09.2017 - 06.2018
BTEC - Science
Henley College
09.2017 - 06.2019
GCSEs -
Highdown school & school sixth form centre
Reading 09.2012 - 06.2017
Skills
- Negotiation expertise
- Decision making
- Data interpretation
- Technical expertise
- Active listening
- Communication
- Multi-tasking
- Organisational skills
- Analytical and critical thinking
- Team building
- Technical
- Sales
- Team player
- Sales
Certification
- Full UK drivers license (0 points)
Affiliations
- My hobbies include travelling, reading, fitness and cooking. During my free time I volunteer at charity organisations as part of my belief. I also like to go cycling with family and friends to socialise. I like to keep up with current affairs excelling my knowledge. As of now, I am working on a car project to keep me occupied as this is a skill I am yet to achieve.
References
References available upon request.
Timeline
Delivery driver
Asda
09.2024 - 12.2024
Administrator
Uptown Pizza
06.2023 - Current
Technician
Johnson Matthey
02.2022 - 03.2023
Administrator
DHL Supply Chain
08.2020 - 12.2021
BTEC - Engineering
Henley College
09.2017 - 06.2018
BTEC - Science
Henley College
09.2017 - 06.2019
GCSEs -
Highdown school & school sixth form centre
09.2012 - 06.2017
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