Sajeeb Sarowar
Stratford,London
Summary
Result driven professional with strong problem solving skills and proven ability to deliver high quality work in fast paced environment .Experienced in collaborating with cross functional teams managing priorities and achieving measurable outcome ,commuted to continuous learning and professional development
Overview
5
5
years of professional experience
Work history
Food and beverage assistant
Danubius hotel
London, England
2026.02 - Current
- .Customer Service & Sales: Welcoming guests, explaining menu items, providing recommendations, and maximizing sales through upselling or suggesting products.
- Service Delivery: Taking accurate food and beverage orders and delivering them in a timely manner.
- Restaurant/Bar Maintenance: Setting up tables, clearing used crockery and glassware, and maintaining cleanliness in seating areas.
- Hygiene & Safety: Following food hygiene and health & safety regulations, ensuring a safe working environment.
- Operational Support: Supporting kitchen staff, preparing back-of-house service points, and assisting with events or functions.
- Stock Management: Monitoring and replenishing stock, including beverages and cutlery.
- Payment Processing: Managing cash, card, and floating till procedures
Barista
Boxcar Cafe
London, England
2025.03 - 2026.01
- Beverage & Food Preparation: Brewing coffee, steaming milk, and creating beverages (e.g., lattes, cappuccinos) to standard. Preparing food items like pastries or sandwiches.
- Customer Service: Welcoming customers, taking orders, and answering questions about products.
- Machine Operation & Maintenance: Operating, calibrating, and cleaning espresso machines, grinders, and brewers to ensure quality.
- Cleaning & Hygiene: Maintaining a clean and hygienic workstation, including cleaning seating areas, surfaces, and equipment.
- Inventory & Stock Management: Monitoring stock levels, restocking supplies, and receiving deliveries.
- Cash Handling: Processing payments, managing the POS system, and balancing the till.
- Menu Knowledge & Promotion: Describing menu items, suggesting products, and upselling
Waiter
Ambassador Club House
London
2024.08 - 2025.10
- Welcome customers and escort them to their tables.
- Present menu and provide detailed information when asked.
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Floor and Table Cleaning
- Cutlery Polishing and Table Arrangement
Waiter
Ambassadors clubhouse
London, England
2024.02 - 2024.12
- Remained calm under pressure, ensuring better performance during peak hours.
- Helped reduce waiting times by swiftly clearing tables after use.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Managed table settings for optimal dining experience.
- Accommodated special dietary requests, enhancing customer dining experience.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Delivered excellent customer service through friendly and polite interaction.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Crew member
Macdonald
london, England
2022.10 - 2023.11
- Customer Service: Greeting customers with a smile, taking accurate orders, handling cash/card transactions, and resolving queries.
- Food Preparation: Preparing food, cooking, and assembling menu items according to company standards and food safety procedures.
- Cleanliness & Hygiene: Maintaining a clean and safe environment, including sweeping, mopping, washing dishes, and cleaning dining areas.
- Teamwork & Efficiency: Partnering with team members to meet service targets during busy shifts and ensuring stock is well-replenished.
- Adherence to Standards: Following strict health and safety regulations, as well as company policies regarding food quality
Sales Executive
Zara
Sylhet
2021.09 - 2021.12
- Assisting Customers on the Shop floor.
- Operate Cash register and process customer payments and refunds.
- Maintain window displays and signage.
- Resolve customer enquiries and complaints.
- Product Presentable and Clean.
- Receive deliveries and conduct stock cheques.
- Monitor for shoplifting and payment or identity fraud
Education
A-Levels - Business and Finance
Tajpur Degree College
Sylhet, Bangladesh 04/2014 - 03/2016
GCSEs - Science
Khadimpur High School
Sylhet, Bangladesh 01/2010 - 02/2014
Skills
computer skills
Social media marketing
content create
English Advance
Affiliations
- reading ,travelling ,sports,
Accomplishments
best employee of the month 2023 in macdonald
Timeline
Food and beverage assistant
Danubius hotel
2026.02 - Current
Barista
Boxcar Cafe
2025.03 - 2026.01
Waiter
Ambassador Club House
2024.08 - 2025.10
Waiter
Ambassadors clubhouse
2024.02 - 2024.12
Crew member
Macdonald
2022.10 - 2023.11
Sales Executive
Zara
2021.09 - 2021.12
A-Levels - Business and Finance
Tajpur Degree College
04/2014 - 03/2016
GCSEs - Science
Khadimpur High School
01/2010 - 02/2014