Sajan Mathew
Southend on sea,Essex
Summary
To work in an organization that provides an opportunity to gain acquaintance and experience. Wish to optimally utilize potential and add value to the organization Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
4021
4021
years of post-secondary education
Work History
Assistant Store In Charge
Noor Division, Enhance Group
Oman
05.2019 - 07.2024
- Managed staff: training and supervising employees
- Managed inventory: maintained stock levels, and implemented purchasing plan
- Managed sales: Set sale targets and motivating staff to meet them
- Managed costs: Control budgets and costs and run expense, sales and profitability reports
- Managing store appearance to ensure store remains clean and presentable
- Managing schedule: Managing staff schedule
- Managing markets trends: Monitor competitors and maintain awareness of market trends.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Assistant Store Manager & Customer Service Supervisor
MORE Supermarket, Aditya Birla Retail Ltd.
Cochin
05.2014 - 08.2017
- Responsible for overseeing Entire Store Operations
- Created and maintained team relationships
- Responsible for security and Cleanliness of store
- Ensure efficient handling of customers and maintaining high service standards
- Maintaining ambience of store as per company standards.
- Maintained health and safety standards within store to ensure compliance with company policies and legal requirements.
- Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Improved store appearance for enhanced shopper experience through regular cleaning and organizing of displays.
- Ensured timely stocking of products on shelves to maintain well-stocked shop floor.
- Managed cash registers, handled financial transactions accurately.
- Kept updated inventories for reliable stock management.
Sales associates & Cashier
Max Fashion Retail Landmark Group
Qatar
07.2017 - 01.2017
- Handling all cashiers and roaster planning
- Responsible for collecting cash from other stores and deposit as per SOP
Education
H/W & NETWORKING - H/W & NETWORKING
SDC Network Academy Kaloor Kerala
Kaloor05.2015
Some College (No Degree) -
GPTC Nedumkandam
Nedumkandam04.2014
Some College (No Degree) -
Board of Higher Secondary Education, Govt. of Kerala
Vellayamkudy03.2011
High School Diploma -
Dept. General Education Gov of Kerala
Vellayamkudy03.2009
Skills
- Windows 2007,8, 81, 10
- MS Office
- Team Leadership
- Excellent Communicator
- Good interpersonal skill
- Hard working
- Tolerant and flexible to different situations
Languages
English, Hindi, Malayalam
Personal Information
- Date of birth: 09/21/92
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Religion: Christian
- Visa status: Dependent
Custom
I here declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above particulars.
Timeline
Assistant Store In Charge
Noor Division, Enhance Group
05.2019 - 07.2024
Sales associates & Cashier
Max Fashion Retail Landmark Group
07.2017 - 01.2017
Assistant Store Manager & Customer Service Supervisor
MORE Supermarket, Aditya Birla Retail Ltd.
05.2014 - 08.2017
H/W & NETWORKING - H/W & NETWORKING
SDC Network Academy Kaloor Kerala
Some College (No Degree) -
GPTC Nedumkandam
Some College (No Degree) -
Board of Higher Secondary Education, Govt. of Kerala
High School Diploma -
Dept. General Education Gov of Kerala
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