Saiyam Kapoor

-Stakeholder Management: Serve as the primary liaison between business units and telecom service providers, ensuring alignment of business objectives.

-Strategic Planning: Collaborate with leadership to develop and implement business strategies that align with the telecom industry’s trends and market demands.

-Performance Monitoring: Analyze business performance metrics and KPIs related to telecom services, ensuring optimization of resources and cost-efficiency.

-Project Management: Oversee key telecom projects, ensuring timelines, budgets, and quality standards are met.

-Vendor Management: Negotiate and manage contracts with telecom vendors to ensure the delivery of high-quality, cost-effective services.

-Market Analysis: Monitor market trends, competitor strategies, and industry developments to identify opportunities for business growth and improvement.

-Risk Management: Identify and mitigate risks related to telecom operations, including network disruptions, data breaches, and compliance issues.

-Regulatory Compliance: Ensure the business complies with telecom regulations and industry standards.

-Financial Oversight: Manage telecom-related budgets, forecasts, and expenditures, optimizing costs while maintaining service quality.

-Customer Relationship Management (CRM): Support customer acquisition and retention strategies by integrating telecom solutions that enhance customer satisfaction.

-Resource Allocation: Ensure the efficient allocation of human, technical, and financial resources across multiple projects or departments.

-Project Coordination: Work closely with project managers to align resources with project timelines, deliverables, and priorities.

-Vendor Coordination: Manage relationships with external suppliers and contractors, ensuring timely delivery and efficient use of third-party resources.

-Performance Monitoring: Track resource utilization and performance, identifying areas for improvement or reallocation.

-Risk Management: Identify and mitigate risks related to resource constraints or inefficiencies.

-Collaboration: Liaise between different departments (engineering, operations, HR, etc.) to ensure smooth communication and resource sharing.

-Cost Optimization: Develop strategies to optimize costs by ensuring efficient use of available resources and reducing waste.

-Reporting: Provide regular updates to senior management on resource usage, availability, and potential challenges.

-Conducted in-depth interviews and comprehensive data analysis for high-profile clients such as Sky, Transport for London (TFL), Capital One, and EDF Energy.

-Assisted project managers in the preparation and delivery of detailed research reports, ensuring data accuracy and actionable insights.

-Strengthened interpersonal and communication skills by conducting face-to-face and telephone interviews with diverse stakeholders.