SUBRAMANIAN MUTHUKUMAR
Crawley,West Sussex
Summary
Professional with strong expertise in billing protocols, order handling, and logistics management. Proven leadership abilities enhance communication and customer support effectiveness. Committed to health and safety compliance while managing workflows and time efficiently. Skilled in machine operation, loading and unloading procedures, and maintenance tasks, aiming to drive operational efficiency in a dynamic environment.
Overview
1
1
year of professional experience
Work history
Sales and customer service representative
VTK GROCERY LTD.
Crawley, West Sussex
2025.02 - Current
- Trained new colleagues on customer service protocols, boosting team performance.
- Implemented effective sales techniques to maximise profits.
- Resolved customer complaints, ensuring satisfaction with products or services.
- Established strong relationships with customers to enhance brand loyalty.
- Collaborated with the team to meet monthly sales targets.
Education
Master of Science - management
coventry university london campus
london 2025.02 -
Skills
- Billing protocols and order handling
- Effective communication
- Health and safety compliance
- Customer support excellence
- Logistics management
- Positive mindset and self-management
- Time management
- Basic machine operation
- Leadership skills
- Loading and unloading procedures
- Cleaning and maintenance abilities
- Autonomous workflows
Timeline
Sales and customer service representative
VTK GROCERY LTD.
2025.02 - Current
Master of Science - management
coventry university london campus
2025.02 -