Saira Awan

A highly adaptable graduate with a degree in Criminology and Criminal Justice, I possess a distinct set of skills developed through a combination of academic study, volunteer work, and professional experience. My background includes extensive volunteer experience at Haven Care Home, NCS, and the Kenmore Resource Center, where I committed to making a positive difference in the lives of others. My roles at St. Panteleimon Nursery School and Birchwood Grange Care Home further equipped me with patience, effective communication, and problem-solving abilities. In addition to my caregiving and volunteer roles, I have gained valuable experience in sales and customer service. As a sales and counter assistant, I became proficient in sales techniques, customer service strategies, and relationship-building. I have a proven track record of implementing strategic sales plans, achieving sales targets, and generating revenue opportunities consistently. My technical skills include ICT knowledge, where I have installed software applications and provided training to educators, showcasing my ability to blend technological proficiency with excellent interpersonal skills. I am adept at problem-solving, having handled customer complaints, resolved conflicts, and met sales targets through creative thinking and collaboration. I excel in leadership and teamwork, having planned and managed workshops, organized events, and led teams to achieve business goals. My relationship-building skills are demonstrated through strong connections with children and older residents. Passionate and motivated, I am committed to achieving shared goals with empathy and teamwork, and I am eager to apply my unique blend of skills and experience to a fast-growing company where I can continue to make meaningful contributions and drive success. I remain calm and collected in busy environments, following orders and communicating with teams. Furthermore, I demonstrate strong attention to detail and fast-paced learning. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results helping me achieve company goals through exceptional planning and prioritisation.

• Learning to play the keyboard
• Traveling

Certified as a Restorative Justice Facilitator, I possess specialised expertise in conflict resolution and transformative dialogue. Trained extensively in the principles and practices of restorative justice, I excel in fostering environments where all parties can openly communicate, heal, and collaboratively develop constructive solutions. My qualifications enable me to effectively mediate disputes, facilitate meaningful conversations, and restore relationships, ensuring lasting positive outcomes within communities and organizations. This role highlights my commitment to justice, empathy, and the power of communication in driving social harmony and reconciliation.