Summary
Work history
Education
Skills
Additional Information
Timeline
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Sai Prasant Kumar

London,United Kingdom

Summary

A skilled travel planner with expertise in itinerary planning, destination research, and customer service. Demonstrates proficiency in client communication and booking coordination, ensuring seamless trip organisation and budget planning. Adept at cost optimisation and problem solving, with a keen attention to detail that enhances customer relationship building. Utilises digital tools and online research for AI-assisted planning, supporting sales efforts and fostering strong client connections. Committed to delivering exceptional travel experiences while pursuing opportunities for professional growth in the travel industry.

Work history

Travel Planning & Trip Coordination

Personal Projects
  • Planned and organised multiple personal and group trips across the UK and Europe.
  • Conducted detailed research on destinations, routes, accommodations, and transport options.
  • Created cost-efficient itineraries including flights, trains, accommodation and activities.
  • Coordinated travel plans with friends and family, ensuring smooth and enjoyable travel experiences.
  • Managed budgets and optimised travel costs while maintaining high quality travel experiences.

Digital & Business Development Projects

Lumano Concept
  • Explored concept development of a digital marketing and brand strategy initiative.
  • Researched digital marketing tools, automation platforms and AI-assisted workflows.
  • Developed ideas around brand positioning, service offerings and client outreach strategies.
  • Gained practical knowledge in digital tools, online research and marketing strategy.

Customer Service Experience

Retail & Hospitality
  • Assisted customers with inquiries, orders and service requests.
  • Maintained high standards of customer satisfaction in fast-paced environments.
  • Built strong communication and problem-solving skills through daily customer interactions.
  • Worked collaboratively in team environments delivering efficient service.

Education

MSc - Management (Marketing)

University of Essex
United Kingdom

Skills

  • Travel itinerary planning
  • Destination research
  • Customer service
  • Client communication
  • Booking coordination
  • Trip organisation
  • Budget planning
  • Cost optimisation
  • Problem solving
  • Attention to detail
  • Sales support
  • Customer relationship building
  • Digital tools
  • Online research
  • AI-assisted planning

Additional Information

Passionate about travel planning and discovering new destinations, Strong organisational and planning skills, Comfortable using digital platforms and travel research tools, Excellent interpersonal and communication abilities

Timeline

Travel Planning & Trip Coordination

Personal Projects

Digital & Business Development Projects

Lumano Concept

Customer Service Experience

Retail & Hospitality

MSc - Management (Marketing)

University of Essex

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