Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sainudheen Pothumpetti

Croydon

Summary

Resourceful and adaptable Manager with over 1 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role with progressive organization. Detailed Manager effective at creating positive environments where employees can thrive and succeed. Reliable and aware of direct competitors and strategies. Looking for new management role where hard work and dedication will be highly valued. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.

Overview

2
2
years of professional experience

Work History

Manager

Dosa Bhavan
08.2023 - Current
  • Determined performance goals, providing crucial feedback on methods to reach milestones.
  • Developed and supervised staff by providing orientation, training, support and direction.
  • Managed daily operations by overseeing financials, Key Performance Indicators (KPIs) and employee performance.
  • Managed client relationships to boost retention and maximise revenue.
  • Enhanced team productivity by 15% through the implementation of a comprehensive training program and ongoing skill development workshops.
  • Exceeded quarterly sales targets by 20%, implementing strategic upselling techniques.

Trading Assistant

Tesco
08.2022 - 05.2023
  • Collaborated effectively with stock room and sales floor teams to aid smooth-running retail operations.
  • Handled stock with due care and attention, limiting damage and unnecessary waste.
  • Conducted daily research to identify value of stocks, shares and bonds.
  • Implemented inventory management best practices, resulting in a 10% decrease in stock wastage and improved accuracy in tracking stock levels.

Trading Assistant

Sainsbury's Local
06.2021 - 08.2021
  • Used excellent liaison and customer service skills to maximize both supplier cooperation and customer loyalty.
  • Collaborated effectively with stock room and sales floor teams to aid smooth-running retail operations.
  • Reduced incidents of spills and breakages by 15% through the implementation of preventive measures.

Education

A-Levels - science, health and social care, and sport

Raynes Park High School
London, ENG
2022

Skills

  • Team leadership
  • Business strategy
  • Team motivation
  • Staff mentoring
  • Financial reporting
  • Issue and conflict resolution
  • Unloading trailers
  • Bulk mail sorting
  • Sorting machine operation
  • Communication skills
  • Interpersonal skills
  • Operation management
  • Proactive issue resolution
  • Unloading trailers
  • Bulk mail sorting
  • Sorting machine operation

Timeline

Manager

Dosa Bhavan
08.2023 - Current

Trading Assistant

Tesco
08.2022 - 05.2023

Trading Assistant

Sainsbury's Local
06.2021 - 08.2021

A-Levels - science, health and social care, and sport

Raynes Park High School
Sainudheen Pothumpetti