Saimon Mazhar
Sales & Marketing
London,Greater London
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
22
22
years of professional experience
16
16
years of post-secondary education
4
4
Languages
Work History
Concierge Supervisor
The Montcalm Royal London House,22-25 Fainsbury square.
London, Liverpool Street
11.2022 - Current
- Managed over 50 customer calls per day. Handled customer complaints to satisfy and retain guests.
- Managed check-in and check-out procedures for guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Responded to guest inquiries to maximize guest satisfaction.
- Created welcoming and comfortable environment for guests.
- Assisted guests with variety of services and local attraction information.
- Maintained high level of professionalism and discretion when dealing with guests.
- Assisted with luggage handling, valet services and concierge services.
- Facilitated and coordinated transportation services for guests.
Bartender
Mardboro Head (Greene King LTD)
London, Mayfair
10.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends. Increased sales by 10%.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Sales Manager
Azlanth LTD
Dhaka, Bangladesh
01.2012 - 03.2019
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Manage almost 100 to 160 customer per day.
- Established and cultivated solid business relationships with new or existing customers. Which increase sales more than 20% annually.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Sales Manager
S.S Shorna Gift House
Dhaka, Bangladesh
01.2001 - 01.2011
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Everyday around more than 600 customer served.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Secondary School certificate - Science
Monipur High School
Dhaka 01.1993 - 01.2001
Higher School Certificate - Science
Collage Of Development Alternative (CODA)
Dhaka 01.2001 - 08.2003
Bachelor Of Business Administration - Business
IBAIS Univercity
Dhaka 01.2005 - 12.2009
Skills
Order management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Concierge Supervisor
The Montcalm Royal London House,22-25 Fainsbury square.
11.2022 - Current
Bartender
Mardboro Head (Greene King LTD)
10.2022 - 11.2022
Sales Manager
Azlanth LTD
01.2012 - 03.2019
Bachelor Of Business Administration - Business
IBAIS Univercity
01.2005 - 12.2009
Sales Manager
S.S Shorna Gift House
01.2001 - 01.2011
Higher School Certificate - Science
Collage Of Development Alternative (CODA)
01.2001 - 08.2003
Secondary School certificate - Science
Monipur High School
01.1993 - 01.2001
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