Sai Mohith Rachaveti
hounslow,United kingdom
Summary
A dedicated professional with expertise in behavioural observation and monitoring, ethical decision making, and risk management. Demonstrates strong analytical-thinking and self-motivation, with a proven ability to develop effective marketing strategies. Skilled in employee motivation techniques, time efficiency, and maintaining a positive attitude under stress. Committed to clear and compassionate communication while upholding the highest ethical standards.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Operations manager
Paradice Desserts
London Borough of Hounslow, United Kingdom
10.2023 - Current
- Analysed performance metrics, identified areas for improvement in operations management.
- Built strong relationships with customers through excellent communication and interpersonal skills, fostering loyalty and repeat bookings.
- Boosted store sales by 15% year-over-year through effective sales strategies, product promotions, and customer engagement initiatives.
- Developed a team-oriented environment by implementing effective leadership strategies to exceed performance objectives and targets.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Enhanced customer satisfaction scores by 20% within the first six months through staff training, personalized service, and resolving customer issues promptly.
- Managed staff hiring and training, ensuring abilities to consistently meet exceptional quality standards.
- Formulated marketing and advertising strategies for continuous business growth.
- Created seasonal sales and Coordinated holiday promotions plans with varying stock and promotional strategies.
Sales and marketing intern
Cloudy People Ltd
London, United Kingdom
01.2023 - 06.2023
- Promoted brand activity at public and industry events to build awareness.
- Evaluated email marketing campaigns to identify improvement areas.
- Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
- Managed customer queries, improving overall customer satisfaction rates.
Education
Master of Business Administration - International Business Management
Northumbria University
London 05.2022 - 10.2023
Skills
- Clear and compassionate communicator
- Behavioural observation and monitoring
- Ethical decision making
- Self motivated
- Analytical-thinking
- Risk Management
- Employee motivation techniques
- Time efficiency
- Positive attitude
- Marketing strategy development
- Stress tolerance
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Affiliations
- Listening Music, Watching Movies, Badminton, Cricket.
Certification
Master of International Business (MIB)
Languages
English
Fluent
Hindi
Advanced
Timeline
Operations manager
Paradice Desserts
10.2023 - Current
Sales and marketing intern
Cloudy People Ltd
01.2023 - 06.2023
Master of Business Administration - International Business Management
Northumbria University
05.2022 - 10.2023
Master of International Business (MIB)
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