Friendly and prompt Front Desk Agent, highly capable at using phone, computer and office equipment. Strong multi-tasking, communication and interpersonal skills. Unsurpassed mathematical skills and the ability to handle all front office operations.
Overview
5
years of professional experience
5
years of post-secondary education
Work History
Sakoon restaurant
Hyderabad, India
Front Desk Manager
02.2017 - 12.2021
Job overview
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Analyzed operations to improve restaurant efficiency and service levels.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Established safe and secure dining environment with strong sanitation standards.
Achieved financial goals through rigorous restaurant budgeting and forecasting.