Summary
Overview
Work History
Education
Skills
Timeline
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Saima Omar

Saima Omar

Worcester

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Food and Beverage Service Worker

Francini Colombia Cafe
Worcester
01.2023 - 02.2023
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Team Member

Creams Gellato And Italian Ice Cream Cafe
Worcester
11.2022 - 01.2023
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.

Hospitality Team Member

Pearl Continental Hotel
Lahore
07.2021 - 08.2022
  • Collaborated with various team members to meet guests' requests.
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Prepared and presented management with detailed reports on customer satisfaction and hospitality services to aid in decision making.
  • Developed and executed strategies to improve operational efficiency.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Education

Bachelor Of Applied Arts - Art Education

University of Punjab
Lahore
04.2013

Skills

  • Dependable and Responsible
  • Teamwork and Collaboration
  • Attention to Detail

Timeline

Food and Beverage Service Worker

Francini Colombia Cafe
01.2023 - 02.2023

Team Member

Creams Gellato And Italian Ice Cream Cafe
11.2022 - 01.2023

Hospitality Team Member

Pearl Continental Hotel
07.2021 - 08.2022

Bachelor Of Applied Arts - Art Education

University of Punjab

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Saima Omar