A highly skilled professional with strong focus on self-motivation and detail orientation, excelling in omnichannel sales journeys and adherence to high customer service standards. Demonstrates exceptional emotional intelligence, critical and creative thinking, and effective workflow management. Proven ability in complaint resolution, inter-department collaboration, and staff education and training. Committed to leveraging business knowledge for enhanced customer experiences while pursuing opportunities for professional growth. Looking for another challenge and chapter in my career to learn and unlock new skills and opportunities.