Saima Khan
Leicester
Summary
Adept at leveraging skills in Microsoft Office and client engagement, I significantly enhanced client satisfaction through efficient case management and communication. My background includes diverse roles from legal assistance to activity coordination, showcasing a unique blend of organizational prowess and interpersonal acumen, driving improvements and fostering positive environments across various settings.
Overview
9
9
years of professional experience
Work History
Legal Assistant
Kruse Law
10.2023 - 04.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Debate Club
University of Toronto St. George
01.2022 - 01.2024
- Developed strong communication skills in debaters with focused training on public speaking techniques.
- Increased team collaboration through group activities, fostering a supportive environment for all members.
- Expanded team membership by promoting the benefits of debate participation throughout the school community.
- Strengthened interpersonal skills among debaters by emphasizing active listening and respectful disagreement during discussions.
Cystic Fibrosis Research Assistant
University of Toronto
09.2021 - 01.2023
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Office Assistant
St. Margarets P.S
02.2019 - 12.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Teaching Assistant
Walter Perry P.S.
01.2023 - 04.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Travel Agent
Khan Travel Agency
01.2021 - 04.2023
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Retail Associate Manager
Aritzia
03.2022 - 02.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
- Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
- Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
- Increased sales through effective upselling techniques and in-depth product knowledge.
Camp Leader
Future Possibilities For Kids
07.2021 - 08.2022
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Led groups of children safely through variety of camp activities.
Activity Coordinator
Extindicare Nursing Home
01.2015 - 02.2019
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
- Maintained and ordered supplies for activities.
- Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
- Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
Education
J.D. - Law
University of Leicester
Leicester06.2026
Bachelor of Science - Human Biology
University of Toronto
Toronto04.2024
High School Diploma -
R.H. King Academy
Toronto06.2020
Skills
- Scheduling/Planning
- Microsoft Office
- File Organization
- Data Collection
- Data Entry
- Customer Service,
- Client Engagement
- Oral/Written communication
Languages
Bengali
Native language
English
Proficient
C2
Arabic
Intermediate
B1
Hindi
Intermediate
B1
Timeline
Legal Assistant
Kruse Law
10.2023 - 04.2024
Teaching Assistant
Walter Perry P.S.
01.2023 - 04.2024
Retail Associate Manager
Aritzia
03.2022 - 02.2024
Debate Club
University of Toronto St. George
01.2022 - 01.2024
Cystic Fibrosis Research Assistant
University of Toronto
09.2021 - 01.2023
Camp Leader
Future Possibilities For Kids
07.2021 - 08.2022
Travel Agent
Khan Travel Agency
01.2021 - 04.2023
Office Assistant
St. Margarets P.S
02.2019 - 12.2020
Activity Coordinator
Extindicare Nursing Home
01.2015 - 02.2019
J.D. - Law
University of Leicester
Bachelor of Science - Human Biology
University of Toronto
High School Diploma -
R.H. King Academy
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