Saima Isa
Manchester,Lancashire
Summary
Friendly and reliable hospitality professional with over four years’ experience in fast-paced café and bakery environments. Strong front-of-house skills with a solid understanding of coffee service and a genuine eagerness to develop barista skills while delivering warm, positive customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Food and beverage server
Yano Cha
Manchester, Lancashire
2024.03 - 2024.04
- Prepared and served a range of drinks to consistent quality standards.
- Delivered friendly, efficient service while managing peak-time demand.
- Took customer orders, handled payments, and resolved queries professionally.
- Maintained cleanliness and organisation of the bar and front-of-house area.
- Supported stock management and daily closing procedures.
Volunteer teaching assistant
Sedgley Park Community Primary School
Prestwich, Borough of Bury
2022.06 - 2022.07
- Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
- Kept workspace area clean to maintain cleanliness and quality standards.
- Created positive classroom atmosphere by encouraging open communication and support.
- Supervised students during recess and lunch breaks.
Waitress/Barista/FOH
Trifles Bakery
Ashton-under-Lyne, Tameside
2017.06 - 2019.04
- Provided high-quality front-of-house service in a busy bakery environment.
- Prepared hot drinks and assisted with food service.
- Built strong rapport with regular customers, contributing to repeat business.
- Managed customer enquiries and complaints calmly and effectively.
- Worked closely with the team to ensure smooth daily operations.
Education
A-Levels - Economics, Geography, Psychology
Holy Cross College
Manchester 09/2023 - 07/2025
GCSEs - English Literature, English Language, Mathematics, Triple Science, Geography, Business, Food Tech
The Heys School
Manchester 09/2018 - 07/2023
Bachelor of Science - Planning and Real Estate
University of Manchester
Manchester, England 09/2025 -
Skills
- Communication skills
- Multitasking efficiency
- Problem-solving
Skills
- Workplace cleanliness
- Food preparation
- Bilingual in English & Gujarati
Certification
Level 2 Food Safety and Hygiene for Catering
Portable Appliance Testing (PAT)
Languages
English
Native
Gujarati
Upper intermediate