SAIMA BUTT
edinburgh,City of Edinburgh
Summary
Experienced dispenser with a strong background in pharmacy operations and patient care. Demonstrated expertise in methadone administration, prescription processing, and compliance with legal regulations. Proven ability to enhance operational efficiency and customer satisfaction through collaborative teamwork and effective communication. Skilled in sales techniques, live chat management, problem solving, and team management.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Dispenser
Apple pharmacy
Edinburgh
06.2024 - Current
- Oversaw methadone administration.
- Ensured smooth running pharmacy operations by carrying out all assigned tasks on time and accurately.
- Worked with pharmacists to coordinate consultations for new medications, providing customers with top-quality service.
- Processed prescription orders efficiently, utilising pharmacy computer systems for accurate records management.
- Worked collaboratively with dispensing teams to meet team goals and support efficient operations.
Dispenser
Right medicine pharmacy
Edinburgh
10.2023 - 06.2024
- Assisted in the preparation of blister packs and other compliance aids to support patient medication management.
- Carried out business administration, including answering phones, receiving and inputting prescription orders.
- Knowledgeably answered all customer questions regarding medication, symptoms and offered medical advice where requested.
- Followed all relevant regulations, laws and procedures when dispensing medicine.
- Monitored and managed controlled drugs, adhering to legal and regulatory requirements.
- Collaborated with the pharmacy team to develop strategies for improving operational efficiency and patient satisfaction.
- Conducted patient consultations to clarify prescription details and verify correct medication dispensing.
pharmacist
Mehmood pharmacy
lahore, Pakistan
01.2021 - 03.2022
- Provided patient counselling regarding OTC medications
- Placed timely and accurate supply orders to maintain optimal levels of medications, containers, labels and other materials
- Conducted regular reviews through audits, observations and risk assessments to provide customer and patient safety
- Instructed individuals on proper use of blood pressure monitors and other medical devices
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines
- Ordered medical, office and other supplies according to expected pharmacy needs
- Worked collaboratively and supportively to superintendent pharmacist and pharmacy manager to facilitate smooth operations and quality customer service
- Maintained relevant stock by adhering to control principles and proactively driving down holdings to optimise stock levels
- Checked counts and dosage accuracy on prescriptions before releasing medication to patients to avoid medical complications
Industrial Trainee
bayer's pharmaceuticals
lahore, Pakistan
04.2018 - 06.2018
- Worked with mentors and supervisors in improving professional conduct, individual character and skills to maintain positive work environments
- Observed health and safety guidelines by wearing personal protective equipment to minimise injuries during operations
- Completed industrial tasks, such as equipment maintenance and quality checks without supervision or assistance by managers
Education
MSC - pharmaceutical sciences: pharmacy
Robert Gordon University
Aberdeen, ABE /2022 - 01.2023
Pharmacist - Pharmacy
Punjab University
Lahore /2015 - /2020
Skills
- Problem solving
- Collaborative
- Team management
- Communication
- Strong organisation
- Medicine packaging and labelling
Timeline
Dispenser
Apple pharmacy
06.2024 - Current
Dispenser
Right medicine pharmacy
10.2023 - 06.2024
pharmacist
Mehmood pharmacy
01.2021 - 03.2022
Industrial Trainee
bayer's pharmaceuticals
04.2018 - 06.2018
MSC - pharmaceutical sciences: pharmacy
Robert Gordon University
/2022 - 01.2023
Pharmacist - Pharmacy
Punjab University
/2015 - /2020
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