Sai Kumar Rajarapu
Certified Salesforce Admin
Cheshire West and Chester,CHW
Summary
Salesforce Administrator with 3+years of extensive Salesforce experience and management skills seeking positions in Salesforce platform with organization to utilize acquired human resources and customer service skills. An effective leader with strong interpersonal, leadership, analytical and relationship management skills
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Salesforce Admin
NEXGEN TECHNOLOGIES LIMITED
Hyderabad
07.2021 - 09.2022
- Worked on Account and Contact Management, Opportunity Management, Contract Management, Product
- Management, Price Books, Asset Management, Territory Management, Security, Roles and Hierarchy.
- Hands on experience on Sales force lightning for Customizing Reports and Dashboards for business use.
- Interacted with various business team members to gather requirements and documented same.
- Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on provide shared access among different users.
- Implemented mass data loads
- Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions
Relationship Manger (CRM)
Home First Finance company Ind Lt d
Vijayawada
02.2019 - 09.2021
- Created various and Report Folders to assist managers to better utilize Salesforce as sales tool and configured
- Various Reports and for different user profiles.
- Implemented and customized objects: Contacts, Accounts, Leads Opportunities, Campaigns,
- Documents, Reports Products, Cases, and Solutions.
- Performed mapping of fields in Opportunity, Lead and Account objects.
- Customized standard Salesforce objects like campaigns, leads, accounts, contacts, opportunities.
- Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and
- Created Roles, public groups and implemented role hierarchies, sharing rules and record level permissions to
- Used Salesforce.com platform to identify issues and gaps in current Reporting format and suggested
Education
MBA - Marketing And Finance
FBS Business School
Vijayawada 08.2017 - 06.2019
Skills
Administration and management skills
Training administration
Business administration
Administrative tasks
Regression Test Administration
Timeline
Salesforce Admin
NEXGEN TECHNOLOGIES LIMITED
07.2021 - 09.2022
Relationship Manger (CRM)
Home First Finance company Ind Lt d
02.2019 - 09.2021
MBA - Marketing And Finance
FBS Business School
08.2017 - 06.2019