Sai Kiran
Peckham,United Kingdom
Summary
Strategic Technical Product Manager with a proven track record in airline operations and disruption management. Specializes in developing data-driven products that enhance performance, reduce costs, and improve resilience in complex aviation settings. Proficient in product vision, backlog prioritization, and release management, ensuring successful delivery through agile cross-functional teams. Recognized for transforming operational challenges into scalable digital solutions that boost airline efficiency and elevate customer experience.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work history
Technical Product Manager - Ops & Crew
Navblue. An Airbus Company
London, England
02.2024 - Current
- Served as primary liaison among development teams, customer experience, business owners and stakeholders to ensure seamless communication and alignment on timeline, scope and value.
- Managed backlog prioritisation to facilitate timely delivery of product features.
- Optimised end-to-end workflows in crew scheduling and flight operations with IOCC and Tech teams.
- Developed data-driven product capabilities that enhanced decision-making during IROPS challenges.
- Directed product strategy for airline crew tracking and logistics modules.
- Defined NOC performance metrics using stakeholder feedback to drive continuous improvement.
Senior Business Consultant - Airline Operations
Wipro Limited
London, United Kingdom
08.2021 - 02.2024
- Directed implementation of TOPS CREW suite modules for global airlines, enhancing crew and operational efficiency.
- Translated complex airline operations into functional requirements and scalable software solutions.
- Managed product backlogs and releases to align delivery with business priorities and compliance standards.
- Oversaw system deployment, UAT, and integration, ensuring seamless operation within airline ecosystems.
- Streamlined workflows to automate processes, increasing crew scheduling efficiency and minimising disruptions.
- Leveraged data analytics to provide actionable insights for real-time decision-making and performance improvements.
Senior business Analyst - Airline Operations
IBS Software Pvt. Ltd.
Santiago, Chile
06.2018 - 07.2021
- Optimised core airline crew modules to enhance operational efficiency.
- Facilitated adoption of new processes through flowchart utilisation and SME training on NEO system.
- Conducted familiarisation sessions for crew modules, demonstrating value in streamlining operations.
- Performed fit and gap analysis with SMEs via brainstorming, workshops, and interviews.
- Mentored junior analysts during solutioning phase to support complex requirements.
- Managed integration discussions with software suppliers and IBS technical teams for hotel and transport module.
- Prepared FSDs, process diagrams, feature lists, requirement specifications, and user guides for crew modules.
- Distinguished between MVP and Non-MVP requirements to prioritise project needs.
Business Analyst - Crew Management
Laminaar Aviation InfotechPte. Ltd.
Bengaluru, India
12.2015 - 04.2018
- Delivered tailored crew management solutions for multiple airline clients, enhancing crew tracking accuracy.
- Bridged business and engineering teams to streamline requirement delivery, reducing rework.
- Led user acceptance testing to improve user adoption and simplify complex interfaces.
- Introduced data-driven insights and competitor analysis to guide feature prioritisation and strengthen product positioning.
IT ANALYST
STS International Inc.
Bengaluru, India
06.2014 - 03.2015
- Facilitated timely resolution of complex IT issues through effective escalation management.
- Undertook scheduled maintenance upgrades to enhance system efficiency.
- Troubleshot and debugged IT systems, ensuring error-free functionality and user satisfaction.
Education
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technological University [VTU]
Bangalore 08.2009 - 05.2014
Emertxe Certified Embedded Professional - Embedded Systems
Emertxe Technologies Pvt. Ltd.
Bangalore 09.2009 - 10.2015
Skills
Product & Technical
- Technical Product Management
- Product Strategy & Roadmap Ownership
- Backlog Prioritisation & Release Management
- Agile Methodologies
- Product Lifecycle Management
- API & Systems Integrations
- User Experience & Workflow Optimisation
- Generative AI
- Product Governance & Regulatory Compliance
Business & Analytical
- Airline Operations Systems SME (Crew & Flight Ops)
- Data Visualisation
- Functional & Non-Functional Requirements Management
- Feasibility, Gap & Impact Analysis
- Aviation Disruption Management
Leadership & Soft
- Strategic Thinking & Critical Decision-Making
- Transformational & Collaborative Leadership
- Stakeholder Management & Influencing Skills
- Training, Mentoring
- Excellent Communication & Presentation Skills
Languages
English
Native
Hindi
Fluent
Spanish
Beginner
French
Beginner
Timeline
Technical Product Manager - Ops & Crew
Navblue. An Airbus Company
02.2024 - Current
Senior Business Consultant - Airline Operations
Wipro Limited
08.2021 - 02.2024
Senior business Analyst - Airline Operations
IBS Software Pvt. Ltd.
06.2018 - 07.2021
Business Analyst - Crew Management
Laminaar Aviation InfotechPte. Ltd.
12.2015 - 04.2018
IT ANALYST
STS International Inc.
06.2014 - 03.2015
Emertxe Certified Embedded Professional - Embedded Systems
Emertxe Technologies Pvt. Ltd.
09.2009 - 10.2015
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technological University [VTU]
08.2009 - 05.2014