Saikat Ghoshal
Sidcup,United Kingdom
Summary
Accomplished professional with extensive expertise in incident and crisis management, operational resiliency, and risk management. Demonstrates a strong track record in control remediation and corporate projects, driving performance optimisation through effective operations and people management. Adept at executive decision-making and crisis resolution, providing thought leadership to enhance organisational success. Committed to leveraging leadership expertise to achieve strategic goals and foster stakeholder engagement.
Overview
25
25
years of professional experience
2007
2007
years of post-secondary education
Work history
Senior Vice President – EMEA Incident Management
Northern Trust
London, United Kingdom
06.2022 - 06.2025
- Supervising global incidents in the first line of defense resiliency office within Asset Servicing.
- Supporting the governance and reporting activities of incident management, ensuring compliance with regulatory and organizational standards while fostering ongoing enhancement.
- Adheres complex issues and works autonomously with both Business and Support teams.
- Supervise and prioritize incident command centers in collaboration with the Technology department to effectively manage and recover from operational and technology-related incidents.
- Carrying out post-incident evaluations, documenting the results of these assessments, and monitoring follow-up deliverables that have been identified, including analysis, root cause identification, and immediate remediation measures.
- Work collaboratively within the team to ensure that operational, productivity, and volatility metrics are established to manage Business Reporting and the Escalation of Incidents to Senior Management and the Resiliency Office.
- Assist with various market-driven projects for the firm, ensuring risk mitigation through remediation actions, and acting as a liaison for cross-functional teams.
- Leading risk assessments for segments of the business, aligning with strategy and appetite as part of the NT risk register updates.
- Creating dashboards to identify and visualize key risk trends.
- Utilizing data analysis to improve early warning and forecasting capabilities.
- Organizing monthly risk agenda sessions, tracking incidents, and aiding in the identification of emerging risks.
- Develops, implements, and executes compliance testing and monitoring within the assigned business in accordance with NT’s strategy.
Global Business Partner Manager
HSBC
United Kingdom
06.2016 - 06.2025
- Responsibility for the financial crime governance and setting up reporting frameworks across Retail & Business Banking.
- Design and maintain the Operational Risk Management Reporting framework ensuring consistency across Level 2 risk types.
- Develop, maintain and periodically review the methodology and process for the production of Operational Risk Management MI and Reporting while continuously reviewing and providing expert opinion on any proposed changes to the Operational Risk appetite.
Senior Vice President – Chief Risk Officer
Northern Trust
Philippines
12.2018 - 05.2022
- Responsible for embedding Northern Risk framework in the Philippines as well as the Governance of the Legal Entities and leading the teams responsible for risk oversight.
- Risk management, DPO and Business continuity lead for PH NT entity.
- Member of the Philippines Executive Management Committee.
- Leading a diverse team of 80+ offshored risk member team established to provide support to NT globally.
Senior Director - Chief Risk, Data Protection and Admin Officer
AIG Global Services
Philippines
01.2013 - 11.2018
- Chief Risk & Administrative Officer for the 4 AIG entities across Philippines and Malaysia, transforming the risk concepts into strategic planning, risk identification and mitigation activities.
- Stakeholder management, Audit universe and Risk entities ownership and rationalization.
- Designing, delivering, and embedding the resilience framework and strategy across the firm.
- Charing Risk Management Committee on defining long term strategic maturity model.
- Risk and Control Self-Assessment through standard risk and control libraries.
Vice President Operation & Transformation
HSBC
Philippines / Poland / Turkey
12.2009 - 12.2012
- Pilot member and a Lead of Global HR Transformation team to initiate and implement HR Shared Service Delivery program across 80 countries.
- Lead multiple Work Stream initiatives globally with a budget of 400M USD.
- Global Coordinator for global learning platform to deliver OneHSBC.
- Drafted Terms of Reference for the Global Programs.
- Also providing mentorship to regional country HR managers as a Six Sigma Green Belt Champion.
- Drive the delivery of consistent and scalable HR services across the Group through global implementation of a HR Target Operating Model facilitating the achievement of the HR objectives including driving down cost of delivery of HR services.
Analyst, Assistant Manager, Manager
HSBC Global Resourcing
India
01.2001 - 12.2007
Education
Post Graduate - International Business
IIM – Calcutta
Bachelor of Science - undefined
Allahabad University
Skills
- Incident & Crisis Management
- Operational Resiliency
- Risk Management & Mitigation Planning
- Control Remediation
- Corporate Projects
- Operations
- People & Stakeholder Management
- Executive decision-making
- Crisis resolution
- Thought leadership
- Performance optimisation
- Leadership expertise
Languages
English
Custom
- Landscape Photography
- Travel Enthusiast
Timeline
Senior Vice President – EMEA Incident Management
Northern Trust
06.2022 - 06.2025
Senior Vice President – Chief Risk Officer
Northern Trust
12.2018 - 05.2022
Global Business Partner Manager
HSBC
06.2016 - 06.2025
Senior Director - Chief Risk, Data Protection and Admin Officer
AIG Global Services
01.2013 - 11.2018
Vice President Operation & Transformation
HSBC
12.2009 - 12.2012
Analyst, Assistant Manager, Manager
HSBC Global Resourcing
01.2001 - 12.2007
Bachelor of Science - undefined
Allahabad University
Post Graduate - International Business
IIM – Calcutta
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