Saika Hamid
Leeds,Leeds
Summary
A hardworking and self-motivated professional with extensive experience in the health sector, recognised for delivering high-quality client care and tailored solutions that uphold exceptional service standards. Confident, adaptable, and able to work effectively both independently and as part of a team. Highly skilled in using initiative, handling new challenges, and maintaining a professional approach in all situations. Currently seeking an opportunity within the financial sector where strong performance, commitment, and client-focused skills can contribute to organisational success.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Care Assistant
Donisthorpe Hall
Leeds, Leeds
11.2010 - Current
- Produced accurate client reports, facilitating understanding among care team members.
- Developed person-centred care plans to meet emotional and physical wellbeing needs.
- Provided daily living assistance to residents, enhancing their overall quality of life.
- Supported healthcare staff in implementing tailored care strategies for each individual.
- Ensured clients attended specialist appointments for necessary treatments and evaluations.
- Maintained confidentiality of client records, ensuring proper communication within the team.
- Acted as first point of contact for client and family complaints, resolving issues effectively.
- Mentored new colleagues, promoting adherence to company policies and procedures.
Education
National Diploma Level 3 - Health and Social Care
Leeds City College
Leeds 09.2011 - 06.2013
National Diploma Level 2 - Health and Social Care
Leeds City College
Leeds 09.2009 - 06.2011
GCSEs - English, Maths, Science and 5 more.
City of Leeds High School
Leeds 06.2008 - 06.2009
Skills
- Planning and organization
- Stress management
- Written and verbal communication
- Customer service excellence
- Instruction comprehension
- Leadership and training
- Multitasking under pressure
- Problem solving and resolution
- Microsoft Office proficiency
References
References - Available on request
ADDITIONAL INFORMATION
- Sector related learning and development- First Aid Training, Safeguarding, Mental Health
- Full clean driving license
- Enjoy walking and looking after my general well-being. I also enjoy spending time with family and friends
Affiliations
- Enjoy staying active through regular walking and focusing on my overall well-being. I also value spending quality time with family and friends.
Certification
Sector-related training: First Aid, Safeguarding, and Mental Health.
Languages
Urdu
Fluent
English
Fluent
Punjabi
Fluent
References
References available upon request.
Timeline
National Diploma Level 3 - Health and Social Care
Leeds City College
09.2011 - 06.2013
Care Assistant
Donisthorpe Hall
11.2010 - Current
National Diploma Level 2 - Health and Social Care
Leeds City College
09.2009 - 06.2011
GCSEs - English, Maths, Science and 5 more.
City of Leeds High School
06.2008 - 06.2009