Summary
Overview
Work History
Education
Skills
Software
sports, fitness
Timeline
Hi, I’m

Saifullah Faisal

Manchester

Summary

Highly efficient in customer services well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

4
years of professional experience
4
years of post-secondary education

Work History

Domi nos
Glasgow/ Manchester

Crew Member and Customer Services
03.2022 - Current

Job overview

  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Kingdom
cheshire

Security Officer
02.2023 - 04.2023

Job overview

  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Checked and verified photo identification prior to granting facility access.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

The soical
Glasgow

Customer Service Representative
11.2021 - 02.2022

Job overview

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.

Noble pharma
islamabad

Executive Manager
06.2019 - 09.2021

Job overview

  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Supported regulatory compliance by overseeing audits to verify protocol adherence.
  • Translated complex technical information into intuitive clear format.

Education

BPP
London

Bachelor of Science from Business Administration And Management
09.2018 - 01.2021

University Overview

University Of Stirling
Stirling

Master of Science from Business And Marketing
09.2021 - 01.2023

University Overview

Skills

    Interactive communication skills

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Software

Typing

Video editing

Search Engine optimization

sports, fitness

sports, fitness

my favorite sports is cricket and football. i do play every mid week and weekend in summers and do causally gym 

Timeline

Security Officer
Kingdom
02.2023 - 04.2023
Crew Member and Customer Services
Domi nos
03.2022 - Current
Customer Service Representative
The soical
11.2021 - 02.2022
University Of Stirling
Master of Science from Business And Marketing
09.2021 - 01.2023
Executive Manager
Noble pharma
06.2019 - 09.2021
BPP
Bachelor of Science from Business Administration And Management
09.2018 - 01.2021

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Saifullah Faisal