Quality assurance
Saif Manzoor
Manager
london
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Developed critical skills in project management and team leadership within fast-paced operational environments, now seeking to transition into new field. Demonstrated success in optimizing processes and driving efficiency. Looking to apply these transferable skills in fresh and challenging context.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager of Operations
FoodChain
05.2023 - Current
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Managed cross-functional teams for successful project completion and timely delivery.
- Coordinated with IT department to upgrade inventory management software, reducing errors and saving time.
- Enhanced operational efficiency by streamlining workflow processes and implementing new scheduling systems.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
Software Engineer
Software House Rawalpindi
04.2021 - 09.2022
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
Master of Science - Business
BPP University
London, United Kingdom 04.2001 -
Bachelor of Science - Software Engineering
Riphah International University
Islamabad 04.2001 -
Skills
Logistics management
Problem-solving
Customer service
Quality assurance
Decision-making
Analytical thinking
Time management
Inventory management
Data analysis
Software
Website Developer
UI/UX
Project Management
Certification
[ SAP Certified Application Associate - SAP Analytics Cloud] [SAP] [August 2022]Verify: https://www.credly.com/go/MYO9aumf
Timeline
Manager of Operations
FoodChain
05.2023 - Current
[ SAP Certified Application Associate - SAP Analytics Cloud] [SAP] [August 2022]Verify: https://www.credly.com/go/MYO9aumf
08-2022
Software Engineer
Software House Rawalpindi
04.2021 - 09.2022
Master of Science - Business
BPP University
04.2001 -
Bachelor of Science - Software Engineering
Riphah International University
04.2001 -
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