Highly skilled professional with expertise in patient confidentiality, time management, and adaptive decision-making. Demonstrates proficiency in telephone system operation, appointment scheduling, and relationship management, complemented by strong empathy and problem-solving abilities. Adept at team leadership and sales strategies, with a proven track record of fostering collaborative environments and driving results. Committed to leveraging these competencies to deliver exceptional service and achieve organisational goals.
Co-ordinated provision of drugs and equipment for patients and healthcare professionals.
Delivered exceptional service to Alcura customers through effective communication management.
Ensured efficient support for patients in home and healthcare settings.
Maintained data protection and confidentiality in all patient communications.
Documented all interactions in patient management system to meet audit compliance.
Coordinated and scheduled interviews between qualified candidates and US clients.
Sourced and screened candidates to confirm interest and availability.
Aligned candidate schedules with client interview slots across time zones.
Supported sales processes for residential and commercial properties and land.
Cultivated strong client relationships to identify housing and investment needs.
Guided clients through property-buying journey, ensuring clarity and understanding.
Contributed to entry-level sales initiatives with potential for career advancement.
As a Customer Service Advisor at Autosense, your main responsibility is to provide prompt and efficient roadside assistance support to clients in need. You will be the first point of contact for customers experiencing vehicle breakdowns or emergencies, ensuring their issues are resolved quickly and professionally by coordinating with service providers.