Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sai Dastagiri Suddapalle

Northampton,Northamptonshire

Summary

Highly skilled professional with expertise in patient confidentiality, time management, and adaptive decision-making. Demonstrates proficiency in telephone system operation, appointment scheduling, and relationship management, complemented by strong empathy and problem-solving abilities. Adept at team leadership and sales strategies, with a proven track record of fostering collaborative environments and driving results. Committed to leveraging these competencies to deliver exceptional service and achieve organisational goals.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Patient service advisor

Alcura
Northampton, Northamptonshire
03.2025 - Current

Co-ordinated provision of drugs and equipment for patients and healthcare professionals.

Delivered exceptional service to Alcura customers through effective communication management.

Ensured efficient support for patients in home and healthcare settings.

Maintained data protection and confidentiality in all patient communications.

Documented all interactions in patient management system to meet audit compliance.

  • Collaborated with team to ensure therapies adhered to service level agreements.
  • Adapted swiftly to changes in business demands, sustaining high service standards.

Warehouse operator

International Logistics group LTD
Northampton, Northamptonshire
06.2024 - 01.2025
  • Assisted in inventory management, ensuring accurate records were kept.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Updated computer systems with new stock data promptly after receipt of deliveries,.
  • Picked orders accurately, reducing instances of return or exchange.
  • Collaborated with team members for smooth warehouse operations.

Crew member

Dixterz peri peri
Northampton, Northamptonshire
06.2023 - 06.2024
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Supported management in administrative tasks enhancing operational efficiency.
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.

Travel sales executive

wowidays
Hyderabad
01.2023 - 04.2023
  • Stayed informed about the latest hospitality trends, enabling tailored recommendations for clients' accommodation preferences.
  • Increased clientele loyalty by developing personalised travel itineraries.
  • Conducted market research for understanding latest travel trends.
  • Professionally managed difficult situations or complaints from customers ensuring a satisfactory resolution every time.
  • Boosted sales through effective presentation of travel packages.
  • Collaborated closely with tour operators to create exciting package deals.
  • Negotiated with vendors to attain best prices for customers.
  • Implemented new sales strategies to drive business growth.

Sales Recruiter

Zenfair Solutions
Hyderabad
01.2022 - 12.2022

Coordinated and scheduled interviews between qualified candidates and US clients.

Sourced and screened candidates to confirm interest and availability.

Aligned candidate schedules with client interview slots across time zones.

  • Utilised email, ATS systems, Zoom, and calendars for effective management.
  • Followed up with candidates and clients to gather feedback on interviews.
  • Supported next steps in hiring processes with timely communication.
  • Demonstrated strong time management skills while handling multiple positions.

Trainee Relationship Manager

FMG Property Floor
Hyderabad
10.2021 - 01.2022

Supported sales processes for residential and commercial properties and land.
Cultivated strong client relationships to identify housing and investment needs.
Guided clients through property-buying journey, ensuring clarity and understanding.
Contributed to entry-level sales initiatives with potential for career advancement.

Customer services advisor

Autosense
Chennai
02.2020 - 01.2021

As a Customer Service Advisor at Autosense, your main responsibility is to provide prompt and efficient roadside assistance support to clients in need. You will be the first point of contact for customers experiencing vehicle breakdowns or emergencies, ensuring their issues are resolved quickly and professionally by coordinating with service providers.

Education

Master of Business Administration -

University of Northampton
Northampton
06.2023 - 06.2024

Bsc Hotel Management - Hotel Management

Bharathiar University
India
06.2017 - 06.2020

Master of Arts - Economics ,Maths and Commerce

Sri Sri Venkateswara Jr College
India
06.2015 - 05.2017

Skills

  • Patient confidentiality understanding
  • Time management mastery
  • Telephone system operation
  • Adaptive decision making
  • Appointment scheduling experience
  • Empathy and compassion
  • Problem-solving
  • Team Leadership
  • Relationship Management
  • Sales expertise

Timeline

Patient service advisor

Alcura
03.2025 - Current

Warehouse operator

International Logistics group LTD
06.2024 - 01.2025

Crew member

Dixterz peri peri
06.2023 - 06.2024

Master of Business Administration -

University of Northampton
06.2023 - 06.2024

Travel sales executive

wowidays
01.2023 - 04.2023

Sales Recruiter

Zenfair Solutions
01.2022 - 12.2022

Trainee Relationship Manager

FMG Property Floor
10.2021 - 01.2022

Customer services advisor

Autosense
02.2020 - 01.2021

Bsc Hotel Management - Hotel Management

Bharathiar University
06.2017 - 06.2020

Master of Arts - Economics ,Maths and Commerce

Sri Sri Venkateswara Jr College
06.2015 - 05.2017
Sai Dastagiri Suddapalle