Summary
Overview
Work History
Education
Skills
Timeline
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SAI SRUTHI K

BAR Tender
Whitnash,WAR

Summary

Proven to excel in high-volume environments, I leveraged my expertise in beverage preparation and exceptional customer service at CBS Arena, significantly enhancing guest satisfaction. Adept at suggestive selling and a team player, I trained peers and efficiently managed inventory, contributing to a notable increase in sales and operational efficiency.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Bartender

CBS Arena
Coventry, Coventry
09.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Till Operator

Creams
Coventry, Coventry
09.2022 - 01.2024
  • Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
  • Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
  • Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
  • Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
  • Effectively handled multiple tills at peak hours, showcasing superior multitasking capabilities and efficiency.
  • Built rapport with regular customers through friendly interactions, fostering loyalty to the store brand.
  • Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
  • Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
  • Maintained a well-organized workspace for improved efficiency during busy periods.
  • Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.

Education

Master of Science -

Coventry University
Coventry, United Kingdom
09.2022 - 11.2023

Skills

Beverage preparation

Payment processing

Suggestive selling

Food service

Customer service

Menu memorization

Cleanliness and hygiene

Classic cocktails

Team player attitude

Timeline

Bartender

CBS Arena
09.2022 - Current

Till Operator

Creams
09.2022 - 01.2024

Master of Science -

Coventry University
09.2022 - 11.2023

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SAI SRUTHI KBAR Tender