Summary
Work history
Skills
Education
Certification
Generic

Sai Sharan Pagadala

City of London,Greater London

Summary

Entry-level Cybersecurity Analyst with an MSc in Cybersecurity & Forensic IT, with foundational knowledge of networking and security principles gained through academic study, CCNA-focused security training and practical experience in vulnerability assessment and digital forensics. Proficient in troubleshooting IT systems in both Windows and Linux environments, with a strong focus on security issue analysis and risk mitigation. Currently pursuing the Google Cybersecurity Professional Certificate, aiming for Junior SOC or Security Operations roles to enhance threat detection and incident response capabilities.

Work history

Bartender

St. Ermin's Hotel, Autograph Collection
London, City of Westminster
2025.08 - Current
  • Delivered high-quality customer service in luxury hotel environment while maintaining operational efficiency during peak service periods.
  • Supported basic troubleshooting of operational systems and Wi-Fi connectivity issues in coordination with on-site IT or management teams.
  • Demonstrated strong incident-handling skills by resolving issues calmly under pressure and communicating clearly with colleagues and supervisors.
  • Maintained accurate records and followed standard operating procedures, supporting compliance and service continuity.

Cocktail Bartender

ETHIKA
London, Elephant & Castle
2024.03 - 2025.08
  • Acted as first responder for POS, Wi-Fi, and network outages during peak service hours, ensuring business continuity.
  • Diagnosed and resolved connectivity and system issues under pressure, minimising operational downtime.
  • Communicated technical issues clearly to non-technical staff in a fast-paced environment.

IT Intern & Graphic Designer

CABRA LLP
Hyderabad, India
2021.12 - 2022.07
  • Installed and configured 15+ Windows systems, securing endpoints against driver and software vulnerabilities.
  • Troubleshoot enterprise applications (Adobe Suite, Blender), resolving GPU driver conflicts and improving system uptime.
  • Delivered security awareness sessions for colleagues, contributing to improved security hygiene.

Skills

Threat Detection & Analysis Incident Response & Log Analysis Vulnerability Assessment Digital Forensics Network Traffic Analysis Windows & Linux Troubleshooting Security Documentation & User Support

Technical: Windows (Advanced), Linux (Intermediate), macOS (Intermediate) TCP/IP, DNS, DHCP Wireshark, Metasploit, Rapid7, FTK Imager, Autopsy, XAMN, CAINE SIEM (Rapid7 – academic) SQL (Beginner) Python (Beginner)

Education

Master of Science - Cybersecurity & Forensic Information Technology

University of Portsmouth
Portsmouth
2023.01 - 2024.07

Bachelor of Science - Computer Science

St. Joseph's Degree & PG College
Hyderabad, India
2018.06 - 2021.06

Certification

  • Google Cybersecurity Professional Certificate – In Progress
    (Foundations of Cybersecurity completed; actively progressing through remaining modules)
  • Introduction to Cybersecurity – Cisco Networking Academy
    Completed foundational training covering cybersecurity concepts, threat types, cyber attacks, security principles, and the role of cybersecurity professionals.
  • MasterCard – Cybersecurity Job Simulation (Forage)
    Completed practical tasks simulating real-world cybersecurity workflows, including threat analysis, incident response decision-making, and security risk assessment.
  • CCNA + Cisco Security (Training Certificate) – Zoom Technologies, India (Aug 2022)
    Completed hands-on training covering networking fundamentals, routing & switching concepts, and introductory network security principles.

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Sai Sharan Pagadala