Summary
Overview
Work history
Education
Skills
Websites
Timeline
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Sahra Ahmed

London,UK

Summary

Enthusiastic Sales Development Representative with a proven ability to foster strong customer relationships, generate leads, and manage

engagement through multiple channels. Seeking to transition into a new role in Account Management, leveraging experience in building rapport, handling customer communications, and managing CRM systems. A natural communicator with a passion for nurturing connections and enhancing brand presence.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Sales Development Associate

World 50 Group
London, UK
12.2022 - 04.2025
  • Managed a portfolio of over 200 key corporate affairs and sustainability accounts and generated over $250K in new business sales in my first full year
  • Successfully built trusting relationships with prospects through personalised communications to nurture engagement
  • In my first year, my conversion from outreach to call set was 40% (average 8% across the company)
  • Utilised CRM tools to track pipeline progress, analyse data, and optimise sales strategies increasing outreach efficiencies
  • Supported management of onboarding new associates and becoming the 'team buddy'
  • Collaborated with the commercial Managing Director to execute a development day for 25 associates aimed at enhancing negotiation, rapport, team building and public speaking skills
  • Surpassed $560K USD in sales revenue in less than 2 years in role
  • Selected as one of three employees to sit on panel for International Women's Day, contributing to important discussions on gender and empowerment
  • Supported onboarding three junior associates, fostering their professional development and cutting onboarding times by 20%

Sales Associate and Key Holder

Pandora
London
09.2021 - 12.2022
  • Built and maintained relationships with a diverse range of clients ensuring customer satisfaction and repeat business
  • Strategically found opportunities to upsell and cross sell ensuring average transaction value and average item per transaction were maximised
  • Onboarded junior sales associates, fostering their professional development and cutting onboarding times by 20%
  • Collaborated monthly with management to implement in-store displays and merchandising, enhancing product visibility and increasing foot traffic into the store
  • Entrusted as a key holder, I had responsibility for opening and closing the store, which included cashing up the tills and reconciling daily sales with management

Education

Bachelor of Arts - International Relations and Economics

University of Reading
10.2019 - 07.2022

A Levels - Economics, History, English Language & Literature

Drayton Manor High School
09.2016 - 07.2018

GCSEs - including English Language and Maths

Drayton Manor High School
09.2011 - 07.2016

Skills

  • Deal Closure
  • Relationship building
  • Content Research
  • Curation
  • Cross-Functional Collaboration
  • Communication
  • Negotiation
  • Sales Forecasting
  • Relationship and Stakeholder Management
  • Time Management

Timeline

Sales Development Associate

World 50 Group
12.2022 - 04.2025

Sales Associate and Key Holder

Pandora
09.2021 - 12.2022

Bachelor of Arts - International Relations and Economics

University of Reading
10.2019 - 07.2022

A Levels - Economics, History, English Language & Literature

Drayton Manor High School
09.2016 - 07.2018

GCSEs - including English Language and Maths

Drayton Manor High School
09.2011 - 07.2016

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Sahra Ahmed