Sahithi Pitta
Reading
Summary
Digital IT Consultant with over 13 years of experience in managing cross-functional teams and implementing best practices in Citrix and Workspace environments. Expertise in various cloud models, enhancing service quality, and minimizing downtime. Proven ability to align IT initiatives with business objectives, driving operational efficiency and effectiveness. Seeking opportunities to leverage skills in a dynamic IT environment that values growth and innovation.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Citrix Tower Lead
TCS
Reading
2018.08 - 2026.02
- Led team of specialists managing endpoint platform for over 12,000 users across multiple devices and regions.
- Expertise on Citrix Cloud, AVDs, MS Intune ,End User Management, Infrastructure Management such as NetScaler ADC ,XenServer, FSlogix Profile Management, Platform Engineering, Software Release management, Digital Transformation and Migration Specialist
- Designed and implemented Citrix VDI environment, streamlining release processes and applying best practices in EUC.
- Implemented hybrid working solutions via remote access to Citrix VDI and cloud technologies for Autopilot deployment, ensuring business continuity during COVID-19.
- Designed and Implemented the SaaS based solution of Citrix Gateway as a Service and Workspace solution with FAS.
- Administered day-to-day activities of AVDs, including virtual machine deployment and backup configuration.
- Managed VM compute, storage, VNET, load balancer, application services, RBAC, security centre, and host pools in AVD with auto-scaling.
- Executed cloud-based patching and NetScaler responder policies to protect the environment from cyber threats.
- Build and Management of different Xenserver versions hardening, Patching and SCB compliance, Hardware Management of HP c7000 and Synergy blades, Netscaler ADC.
- Administering the DaaS Console activities such as Creating resource groups, delivery groups, Security groups assignment, User assignment, installing and upgrading the VDA agents ,MCS deployment of VDIs, updating the catalogue, snapshots maintenance, Master image build and updates, weekly release maintenance on VDIs through Citrix cloud for Win10 VDIs and AVDs.
- Oversaw Nexthink endpoint analytics rollout across EUC estate, providing real-time dashboards for enhanced user experience.
- Managed Server rationalization and Desktop rationalization thus been cost effective to the client (around 35-38%) by reducing on prem footprints towards to achieve the cloud first strategic solution.
- Ensured stability, service continuity, and upgrades for evergreen digital workspace platform.
- Collaboration with cross functional teams including infrastructure teams, security analysts, technical architects to ensure smooth transition and successful migrations.
- Customization of reports and automation through Power shell scripting.
- Monitoring and management of entire platform with various tools of SCOM, SolarWinds and Next think.
Citrix SME
TCS India Pvt Ltd
2017.04 - 2018.07
- Managed and supported Citrix estates hosting over 6000 Windows 7 VDIs.
- Migrated legacy Citrix Xendesktop farms to Citrix Virtual Apps and Desktops.
- Tested, implemented, and maintained applications within Citrix environment.
- Installed VDI updates through MCS weekly, maintaining snapshots and master image versions.
- Managed user profiles using Ivanti Appsense and Citrix UPM.
- Administered various versions of Netscaler to ensure optimal performance.
- Oversaw Citrix Resource Manager and configured Citrix Farm settings.
- Created and managed users, groups, organisational units, and group policies.
Senior Citrix Administrator
Wipro Technologies
India
2011.12 - 2017.02
- Managed and troubleshot Citrix Xendesktop and Xenapp environments.
- Deployed, provisioned, and updated VDIs for end users, maintained vdisks via PVS method.
- Day to Day administration of Windows DNS,DHCP,AD activities .
- Administered Hyper-V hosts and executed security patch updates.
- Conducted live migration of VMs on Hyper-V and Xen servers.
- Oversaw physical hardware management and build of Cisco and HP c7000 blades.
- Built and decommissioned Xen servers and Hyper-V instances.
- Monitored Citrix estate health using SCOM monitoring tools.
- Executed software compliance audits within Windows and Citrix estates.
Education
Masters - IT
Vellore Institute of Technology
IndiaPost-Graduation - Microbiology
Osmania University
IndiaSkills
- Citrix VDI and CVAD
- Citrix Cloud and DaaS
- NetScaler
- AVD and MS Intune
- XenServer
- FSLogix
- HP c7000 and Synergy
- Windows operating system
- IT service management
Certification
- Citrix Certified Professional
- Microsoft Azure Certified Engineer
- AWS Certified Solutions Architect - Associate
- ITIL V4 Foundation Certified
Timeline
Citrix Tower Lead
TCS
2018.08 - 2026.02
Citrix SME
TCS India Pvt Ltd
2017.04 - 2018.07
Senior Citrix Administrator
Wipro Technologies
2011.12 - 2017.02
Post-Graduation - Microbiology
Osmania University
Masters - IT
Vellore Institute of Technology