Experienced Apprentice Sales Assistant and Analyst with 1 year of experience in the Retail and E-commerce. Skilled Inventory management, Categorization, Customer Service, Liaisoning, Problem Solving.
Overview
1
1
year of professional experience
Work History
Apprentice Analyst - Inventory, Customer Service
OM Soft Solutions LTD
05.2022 - 08.2022
Understood the existing reports on inventory to provide the analysis and up-to date position.
Created excel reports based on the orders and stock availability.
Point of contact for the customers to alert on the stock availability in different locations.
Resolve the issues related to order delays and create a report on the pattern and resolve the challenges.
Point of contact for logistics team to understand the logistic challenges and report to customer service team.
Part of the support team to receive the challenges in delivery, stock and logistics. Categorize the challenges to the right bucket.
Working on root cause analysis on the challenges.
Sales Assistant
Primark
10.2021 - 02.2022
Achieved Item categorization time 30% lower than the historical average by using Microsoft apps like Excel.
Handled cash, card and mobile payments to a total estimated value of over £160,000 without incident.
Worked on the shop floor helping customers.
Reorganised the inventory, saving customers 2–6 minutes of waiting every time they request a size that is not out on the floor.