Sahil Lalakiya
Coventry
Summary
Dynamic and results oriented professional with over 3 years of diverse experience in customer service, sales and business operations. Proven ability to drive growth and enhance customer satisfaction in retail and strategic business roles. A highly adaptable and proactive individual with strong foundation and knowledge about the UK job market.
Overview
3
3
years of professional experience
Work history
Network Marketing Intern
Supreme Corporation India
, India
07.2024 - 08.2025
- Built and maintained a strong client network of 150+ individuals, which contributed to 10% increase in regional lead generation.
- Devised innovative marketing tactics, increased customer retention rate with personalised follow-ups that increased customer retention rate by approximately 13% over 13- month period.
- Prepared detailed reports on marketing campaign outcomes.
Business development Intern
Diagem Impex
, India
01.2023 - 07.2024
- Assisted in international trade operations and client communication.
- Coordinated logistics and ensured 98% on-time deliveries of goods for over 20+ key clients.
- Drafted business proposals to attract new partners and investors resulting in 3 new signed contracts.
- Resolved customer queries to improve satisfaction levels.
- Gained experience in cross-cultural business communication.
Videographer & Editor
Self Employed
01.2024 - Current
- Managed two Instagram lifestyle and travel pages, achieving average monthly views of 600k and 300k.
- Demonstrated ability to handle multiple projects simultaneously while maintaining high-quality standards.
- Cultivated organic engagement and growth over 18 months.
Education
Bachelor of Science - Biomedical Sciences
Coventry University
Coventry 09/2025 -
Skills
- Customer orientation
- Cash handling precision
- Quick learner with attention to detail
- Ability to work under pressure in fast-paced environments
- Friendly, positive and approachable attitude
- Understanding of consumer behaviour
- Social media marketing & Social media account management
- Live event filming
Languages
English
Advanced (C1)
Hindi
Native
Timeline
Network Marketing Intern
Supreme Corporation India
07.2024 - 08.2025
Videographer & Editor
Self Employed
01.2024 - Current
Business development Intern
Diagem Impex
01.2023 - 07.2024
Bachelor of Science - Biomedical Sciences
Coventry University
09/2025 -