SAHEER SAIT Y M
Axminster,Devon
Summary
Young, energetic, customer-orientated and strategically-minded sales professional with over 20 years of experience in cultivating relationships, building partnerships, retaining top accounts and growing profit channels. A Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products proficiently, managing vendor relations, scaling up sales & service operations, developing territories and identifying customer needs to deliver effective solutions.
Overview
22
22
years of professional experience
16
16
years of post-secondary education
Work history
Administrative assistant
Musgrove Park Hospital
Taunton, Somerset
2024.08 - Current
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
Cleaner
Adelaide Lodge
Honiton, Devon
2024.04 - 2024.07
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Worked quickly to complete cleaning within allotted timeframes.
- Vacuumed carpeted areas and mopped hard floors.
- Cleaned and dried windows, mirrors and glass surfaces.
- Followed health and safety standards governing correct use of chemicals.
Territory Manager
Magma HDI General Insurance Company Ltd
Kochi, India
2023.01 - 2024.02
- Hired and trained dedicated and high-achieving sales teams.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Drove team performance by setting clear, achievable KPIs, using data and sales tools.
- Displayed energy and enthusiasm in fast-paced environment.
- Adapted swiftly to company-initiated changes and provided support to team members in managing them effectively.
- Maintained regular contact and strong relationships with existing customers including brokers, agents, and relationship managers by providing comprehensive support.
- Prioritized and followed up on critical leads to boost new customer onboarding.
- Managed to grow channel development and increased sales by 30%.
Senior Manager
ICICI Lombard General Insurance Company Ltd
Kannur, India
2021.09 - 2022.12
- Established and communication daily priorities to guide team activities.
- Managed service operations with key focus on bottom-line profitability by ensuring optimal utilization of resources as well as hand holding Team.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Managed and motivated high-performing teams for successful KPI attainment.
- Led and managed administrative staff to maintain smooth daily operations.
- Managed over 4 channels a day.
Zonal co-ordinator
ALLINS.IN wealth management
Kochi, India
2020.09 - 2021.08
- Managed team of 10 staff, driving performance with motivational strategies to exceed sales targets.
- New initiatives helped to establish a rapid presence in the broking segment.
- Optimized sales methods to best engage, acquire and retain customers.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
Agency Development Manager
Bajaj Allianz General Insurance Company Ltd
Kochi, India
2017.08 - 2020.05
- Designed and implemented training to further develop staff based on business goals.
- Represented organizations at seminars, conferences and business events.
- Handled negotiations with outside vendors and agents to meet group needs.
- Identified opportunities to drive business growth, diversification and expansion.
- Organized financial and operational data to help with yearly budgeting and planning.
- Secured best channel development certificate.
- Exceeded the target by an impressive 170%.
Senior Manager
CIGNA TTK Health Insurance company Ltd
Kochi, India
2014.07 - 2017.07
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Managed daily workflow, delegating tasks to support seamless operations.
- Implemented operational improvements to reduce costs and drive revenue in alignment with corporate objectives.
- Assisted HR personnel with recruitment, hiring and training highly effective teams.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- I've actively mentored two team members leading to their promotion.
- Target was surpassed by more than 100% in both channel recruitment and business.
Sales Development Manager
HDFC LIFE Insurance company Ltd
KOCHI, INDIA
2006.07 - 2014.06
- Formulated marketing and advertising strategies for continuous business growth.
- Used consultative sales approach to understand and meet customer needs.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Set up appointments with potential and current customers to discuss new products and services.
- Attained six promotions and qualified for several international trips.
- Supported the supervisor in surpassing branch target by 150%.
Sales Executive
Popular Vehicles and Services Ltd
Kochi, India
2004.03 - 2006.04
- Engaged in dealership and field sales of brand new Suzuki cars.
- Organized displays to promote inventory and encourage customer purchases.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Analyzed industry and competitor trends to enhance sales strategy.
- Demonstrated product usage and features to customers.
- Successfully managed client relationships from early stages of sales process through to post-sales.
Education
Master of Business Administration - Finance and Marketing
MAHATMA GANDHI UNIVERSITY
INDIA 2004.01 - 2006.05
Bachelor of Science - Electronics and Computer hardware
MES COLLEGE
INDIA 2000.10 - 2003.06
Pre Degree - Science and Maths
AL AMEEN COLLEGE
INDIA 1998.08 - 2000.04
Secondary School Leaving Certificate - Secondary Education
HMT Educational Society High School
India 1988.06 - 1998.03
Skills
- Communication skills
- Leadership skills
- Strategic planning
- Customer-focused
- Organizational skills
- Administrative skills
- Industrious
Affiliations
- Playing cricket, Listening Music and Travelling
Accomplishments
- Received fast pace performance award in Magma HDI 2023.
- Received best channel development award in ICICI Lombard 2021.
- Appreciated for rapidly establishing a presence in the broking segment.
- Consistently rewarded with the best rating as a "core contributor" for three years in Bajaj Allianz (2017-2020 period).
- Won consistently for 6 months in "Head-to-Head" challenge between states in Cigna ttk in the Year 2015.
- Awarded for outstanding performance in the On-Track Branch Performance Rating category for the years 2015 & 2016.
- Ranked as Zonal No.1 on HDFC Life's National Sales Manager's Topper's Ranking List in both 2008 and 2009.
- Appreciated by supervisor in Popular Vehicles for achieving higher points in customer feedback.
Languages
Malayalam
Native
English
Upper intermediate (B2)
Hindi
Intermediate
Timeline
Administrative assistant
Musgrove Park Hospital
2024.08 - Current
Cleaner
Adelaide Lodge
2024.04 - 2024.07
Territory Manager
Magma HDI General Insurance Company Ltd
2023.01 - 2024.02
Senior Manager
ICICI Lombard General Insurance Company Ltd
2021.09 - 2022.12
Zonal co-ordinator
ALLINS.IN wealth management
2020.09 - 2021.08
Agency Development Manager
Bajaj Allianz General Insurance Company Ltd
2017.08 - 2020.05
Senior Manager
CIGNA TTK Health Insurance company Ltd
2014.07 - 2017.07
Sales Development Manager
HDFC LIFE Insurance company Ltd
2006.07 - 2014.06
Sales Executive
Popular Vehicles and Services Ltd
2004.03 - 2006.04
Master of Business Administration - Finance and Marketing
MAHATMA GANDHI UNIVERSITY
2004.01 - 2006.05
Bachelor of Science - Electronics and Computer hardware
MES COLLEGE
2000.10 - 2003.06
Pre Degree - Science and Maths
AL AMEEN COLLEGE
1998.08 - 2000.04
Secondary School Leaving Certificate - Secondary Education
HMT Educational Society High School
1988.06 - 1998.03