SAHEED ABDULYEKEEN
Edinburgh,Scotland
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
MyLife Homecare Edinburgh
Edinburgh
09.2025 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Developed personalized care plans based on individual needs and preferences.
- Coordinated medication schedules, ensuring timely administration and compliance.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Provided emotional support, fostering positive relationships and enhancing quality of life.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients in medication management, ensuring adherence to prescribed schedules.
- Provided compassionate support to clients with daily living activities and personal care needs.
- Maintained accurate documentation of client progress and incident reports for compliance purposes.
- Fostered strong relationships with clients and families, enhancing trust and communication in care delivery.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
Security Officer
Protective Security Group (UK) Limited
Edinburgh, EDH
02.2024 - 10.2025
- Ensures the security of retail and hospitality venues through access control, surveillance, and incident response. Enforces regulations, supports emergency procedures, and maintains a safe, compliant environment with professional conduct.
- Achievements
- Enhanced Screening Efficiency: Streamlined ID verification and search procedures by enhancing access control, improving entry flow and significantly reducing delays.
- Improved Incident Response: Actively supported rapid resolution of security incidents through clear communication, timely escalation, and coordinated actions.
- Maintained Regulatory Compliance: Ensured adherence to security and licensing standards through vigilant monitoring, accurate reporting, and consistent practice.
- Strengthened Team Integration: Assisted in onboarding new personnel, reinforcing operational standards and promoting consistent application of security procedures.
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded promptly to alarms, incidents, and emergencies, implementing effective resolution strategies.
- Collaborated with law enforcement during investigations, providing detailed reports and documentation.
- Trained new employees on security protocols and emergency response procedures for enhanced team efficiency.
- Conducted risk assessments to identify vulnerabilities and recommend preventative measures for property protection.
- Maintained accurate logs of daily activities, incidents, and visitor access for compliance purposes.
- Implemented improved surveillance techniques to enhance monitoring capabilities across multiple sites.
- Led incident response drills to prepare staff for potential emergencies and improve overall readiness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Security Officer
DIMA Group Ltd.
Edinburgh, EDH
12.2023 - 10.2025
- Ensures safety and security across retail, hospitality, and event venues by managing access control, surveillance, incident response, and regulatory enforcement while providing professional customer service.
- Achievements
- Enhanced Access Control: Improved ID verification and screening procedures to streamline entry flow, reduce delays, and minimize unauthorized access incidents.
- Improved Incident Handling: Contributed to efficient resolution of on-site security incidents through clear communication, timely escalation, and coordinated action.
- Maintained Legal Compliance: Supported strict adherence by consistently enforcing venue regulations and security legislation, producing accurate reporting.
- Adapted to Diverse Environments: Operated across varied venues and events, maintaining security standards and situational awareness in high-traffic settings.
- Key Responsibilities
- Controls venue access and monitors entry points using security systems to verify identification, issue passes, and manage visitor flow in line with site procedures.
- Conducts regular patrols to deter theft, vandalism, and fire hazards, maintaining visibility and reporting unusual events to management or the relevant personnel.
- Enforces site regulations and licensing laws by applying conflict resolution and de-escalation techniques, maintaining order, compliance, and a safe environment.
- Performs searches of persons, bags, and cargo using approved methods and detection devices, following legal requirements and company security protocols.
- Operates and monitors CCTV and screening systems to maintain situational awareness, detect potential threats, and coordinate timely and effective responses.
- Investigates incidents involving patrons, staff, or third parties, collects information, preserves evidence, and prepares accurate reports for management or authorities.
- Screens visitors and checks identification, issues passes, and directs guests to appropriate areas, ensuring controlled entry and professional customer experience.
- Prepares daily activity logs and incident reports, documenting security operations, emergencies, and unusual events to support escalation and informed decisions.
- Assigned to varied venues and large-scale events such as hotels, festivals, and sports matches, ensuring public safety and maintaining operational security standards.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded promptly to alarms, incidents, and emergencies, implementing effective resolution strategies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Maintained accurate logs of daily activities, incidents, and visitor access for compliance purposes.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Farm Operations Manager
Halarape Farm Ltd.
Ogun state.Nigeria
11.2021 - 01.2022
- Manage crop and livestock operations, workforce coordination, biosecurity, and infrastructure maintenance, ensuring efficient, safe, and compliant farm activities.
- Achievements
- Improved Production Efficiency: Streamlined workflows and staff schedules to boost productivity and maintain steady output across crop and livestock cycles.
- Enhanced Biosecurity Standards: Strengthened farm safety and hygiene procedures, safeguarding livestock health and supporting regulatory compliance.
- Integrated Digital Tools: Modernized daily operations through the application of GPS and robotic milking systems, improving precision and reducing manual labour.
- Developed Skilled Teams: Recruited, trained, and supervised six staff members, ensuring reliable performance and adherence to operational and safety standards.
- Key Responsibilities
- Directed crop production activities including ploughing, irrigation, spraying, and harvesting to optimize yields, improve quality, and maximize resource efficiency.
- Supervised livestock operations, including breeding, artificial insemination, shearing, and facility disinfection, maintaining high health and welfare standards.
- Coordinated work schedule and delegated tasks to machine operators, livestock workers and harvesting labourers, ensuring workflow efficiency and compliance.
- Maintained farm infrastructure, equipment, and digital systems such as robotic milking systems and GPS tools, supporting reliable and precise daily operations.
- Developed and enforced farm safety, food security, and biosecurity procedures to minimize risks, protect livestock health, and maintain full regulatory compliance.
- Maintained financial and operational records, tracking expenses, production, and inventory to support accurate reporting and strategic decision-making.
- Recruited, trained, and supervised staff on operational procedures, equipment use, and safety standards to strengthen workforce performance and consistency.
- Negotiated service terms and liaised with contractors and suppliers to secure resources, manage costs, and maintain timely service delivery across operations.
- Monitored operations remotely after relocating in January 2022, collaborating with family and on-site staff to coordinate daily activities and resolve emerging issues.
- Implemented inventory management systems to optimize stock levels and minimize shortages.
- Developed training programs for staff, improving workforce efficiency and performance consistency.
- Analyzed workflow data to identify bottlenecks, resulting in improved turnaround times.
- Coordinated logistics for supply chain activities, enhancing communication with vendors and stakeholders.
- Managed budgeting and resource allocation, aligning operational goals with organizational objectives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Operations Director
Halarape Bricks Block Industries
LAGOS NIGERIA
11.2021 - 01.2022
- Oversaw construction operations, workforce coordination, and material management for residential and commercial projects. Supervised teams, monitored quality, and ensured projects were delivered efficiently, safely, and to required standards.
- Achievements
- Streamlined Operations: Improved team scheduling and coordination, reducing project delays and boosting productivity across multiple active construction sites.
- Strengthened Quality Control: Implemented oversight and detailed inspections to maintain workmanship quality and consistently improve project delivery standards.
- Optimized Resource Management: Streamlined procurement and inventory processes, minimizing waste and supporting efficient, cost-effective operations.
- Enhanced Workforce Capability: Trained and supervised contractors and apprentices, strengthening safety awareness and improving technical performance.
- Key Responsibilities
- Supervised and coordinated daily construction activities, overseeing teams across bricklaying, roofing, plastering, tiling, drywall, glazing, insulation and finishing tasks.
- Planned detailed work schedules and coordinated subcontractors to align activities with project timelines, optimize resources, and ensure smooth on-site operations.
- Resolved operational issues by applying practical solutions, recommending workflow improvements, supporting productivity and consistent quality standards.
- Directed material procurement and inventory control, requisitioning supplies to maintain adequate stock levels and support timely, cost-efficient project execution.
- Trained and guided workers, apprentices, and contractors, reinforcing safety procedures and company operational standards to improve overall performance.
- Monitored documented progress, preparing operational reports and communicating updates to enable accurate planning, accountability, and decisions.
- Managed personnel responsibilities including recruitment, task allocation, and supervision to maintain adequate staffing levels and effective team performance.
- Oversaw operations within a family-run business, coordinating remotely since January 2022 to monitor activities, address challenges, and support on-site teams.
- Implemented quality control measures, ensuring consistent product standards and compliance with industry regulations.
- Streamlined production processes, enhancing operational efficiency and reducing lead times.
- Led cross-functional teams to optimize supply chain logistics, improving resource allocation and delivery timelines.
- Developed training programs for staff, increasing workforce competency and promoting a culture of continuous improvement.
- Analyzed operational data to identify trends, driving strategic decisions that enhanced productivity and reduced costs.
- Managed vendor relationships, negotiating contracts that aligned with budgetary goals and quality expectations.
- Oversaw maintenance schedules for equipment, minimizing downtime and ensuring uninterrupted production flow.
- Collaborated with senior leadership to establish long-term operational strategies, aligning resources with organizational objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
- Oversaw successful implementation of new ERP system, ensuring smooth transition and minimal disruption to business operations.
- Optimized inventory levels to meet fluctuating customer demand without overstocking, using advanced forecasting and demand planning tools.
- Drove company's expansion into new markets by developing and executing comprehensive operational strategy that addressed local regulatory and market challenges.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Reduced environmental impact by leading sustainability initiatives, including waste reduction programs and adoption of green technologies.
- Streamlined communication channels within organization, implementing comprehensive internal communication platform that facilitated real-time information sharing.
- Spearheaded negotiation of cost-effective contracts with suppliers, significantly reducing operational expenses without compromising on quality.
- Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
- Launched successful initiative to automate repetitive tasks, freeing up staff to focus on strategic projects and value-added activities.
- Led cross-functional teams to address critical operational challenges, fostering collaborative approach that leveraged diverse skills and perspectives.
- Fostered culture of continuous improvement by leading workshops and training sessions on best practices and innovative operational strategies.
- Enhanced operational resilience by developing and implementing robust contingency plans that ensured continuity of operations in face of unexpected disruptions.
- Enhanced customer experience by implementing client feedback loop that directly informed operational improvements and product adjustments.
- Improved project delivery times, adopting agile methodologies and fostering collaborative environment that encouraged quick decision-making and flexibility.
- Improved team morale and reduced turnover by implementing series of employee engagement programs and personalized career development plans.
- Achieved significant cost savings by renegotiating vendor contracts and optimizing supply chain logistics.
- Enhanced operational efficiency, introducing lean management system that minimized waste and optimized resource allocation.
- Increased customer satisfaction with detailed quality control checks, ensuring all products met stringent quality standards before release.
- Achieved operational excellence by continuously evaluating and refining processes, employing data analytics to inform decision-making and identify areas for improvement.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Security Officer
JSL SECURITY
Edinburgh, EDH
10.2025 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded promptly to alarms, incidents, and emergencies, implementing effective resolution strategies.
- Conducted risk assessments to identify vulnerabilities and recommend preventative measures for property protection.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Implemented improved surveillance techniques to enhance monitoring capabilities across multiple sites.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Completed full building and grounds patrols to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to emergency situations to assess and deflect issues.
- Led incident response drills to prepare staff for potential emergencies and improve overall readiness.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Maintained accurate logs of daily activities, incidents, and visitor access for compliance purposes.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Investigated suspicious activities and persons to maintain security of premises.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Collaborated with law enforcement during investigations, providing detailed reports and documentation.
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Examined doors, windows and gates to verify security.
Sales Assistant
The Scotland Shop
Edinburgh, EDH
06.2023 - 06.2024
- Provided attentive service in a busy retail setting, supporting customers with product selection, processing sales, and maintaining merchandising and stock standards to ensure smooth operations.
- Achievements
- Enhanced Customer Engagement: Delivered approachable and knowledgeable service that increased satisfaction and repeat business during peak traffic periods.
- Improved Visual Merchandising: Contributed to seasonal and promotional displays that increased product visibility, customer attention, and enhanced presentation.
- Supported Stock Efficiency: Maintained accurate records and restocking routines to reduce shortages, improve product availability, and support retail operations.
- Key Responsibilities
- Welcomed and supported customers, identifying needs through active listening and product knowledge, recommending items, and enhancing the shopping experience.
- Advised on product features, care instructions, and styling to help customers make informed choices, supporting effective upselling and cross-selling opportunities.
- Processed purchases, returns, and exchanges through POS systems, accurately handling transactions and adhering to company procedures and payment policies.
- Monitored stock levels and maintained accurate inventory records to support timely replenishment, smooth daily operations, and consistent product availability.
- Arranged window and in-store displays to reflect brand guidelines, seasonal themes, and promotions, while increasing product visibility and customer interest.
- Maintained a clean, organized, and visually appealing sales floor, ensuring products were well-presented, accessible, and compliant with merchandising standards.
- Collaborated with team members and worked closely with the Store Manager to ensure consistent service standards and maintain operations during peak periods.
- Assisted international and tourist customers by clearly explaining product details, offering tailored recommendations, and delivering a friendly customer experience.
- Managed inventory levels, ensuring accurate stock availability for sales activities.
- Developed expertise in product knowledge to provide informed recommendations to clients.
- Coordinated promotional events, increasing customer engagement and brand visibility.
- Analyzed sales trends to identify opportunities for improving product offerings and marketing strategies.
- Implemented process improvements that streamlined operations and enhanced overall team performance.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
- Boosted store revenue through upselling and cross-selling techniques.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
- Enhanced team morale and productivity by organizing weekly sales strategy meetings.
- Implemented customer feedback system to identify and address areas for improvement.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Collaborated with team members to achieve sales targets and improve store performance.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Increased store foot traffic with innovative window display designs.
- Developed loyal customer base by providing consistent, high-quality service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
Office Assistant
Al Hijra Building Maintenance Services
United Emirate Arab
09.2021 - 10.2022
- Supported daily office functions through effective communication handling, accurate documentation, organized record management, and administrative coordination to ensure efficient operations.
- Achievements
- Improved Document Management: Maintained structured filing systems that supported accurate tracking and quick records retrieval, reducing processing time.
- Enhanced Communication Flow: Acted as a reliable point of contact between staff and contractors, ensuring information was relayed accurately and on time.
- Sustained High Productivity: Managed a heavy administrative workload efficiently and consistently, earning positive client feedback and supporting daily operations.
- Key Responsibilities
- Responded to telephone, in-person, and email enquiries, redirecting them to relevant personnel, maintaining accurate logs and ensuring timely communication.
- Drafted and formatted correspondence, reports, documents, and presentations accurately to support internal operations and external business communications.
- Processed incoming and outgoing mail, and electronic correspondence with accuracy and security, ensuring prompt delivery and departmental communication.
- Scanned, photocopied, and collated documents to support archiving mailing, and filing activities, ensuring records were compliant with organizational procedures.
- Maintained structured filing systems by accurately retrieving, tracking, and archiving documents, improving accessibility and ensuring proper record control.
- Monitored office supplies, placed timely orders, and coordinated equipment servicing to maintain uninterrupted daily administrative and operational activities.
- Prepared detailed meeting agendas, attend sessions, and recorded accurate minutes, ensuring information was distributed promptly to relevant stakeholders.
- Supported administrative functions including budget submissions, contract preparation, and scheduling to maintain compliance and operational efficiency.
- Performed basic bookkeeping tasks by preparing invoices, verifying transactions, and completing deposits, supporting accurate financial records and audit readiness.
- Organized daily workflow among office staff, ensuring tasks were completed accurately and on schedule to support productivity and effective team operations.
- Coordinated scheduling for maintenance personnel, optimizing resource allocation and workflow efficiency.
- Managed office supplies inventory, ensuring availability and minimizing costs.
- Assisted in preparing client proposals, enhancing presentation quality and adherence to deadlines.
- Streamlined communication between departments, facilitating timely updates on project statuses.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Supported staff on special assignments and ad hoc projects.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Assisted with onboarding of new employees.
Hospital Volunteer
Safe way hospital
LAGOS NIGERIA
01.2020 - 12.2020
- Assisted medical staff with patient care and transportation needs.
- Facilitated communication between patients, families, and healthcare providers.
- Organized and maintained volunteer schedules to ensure adequate coverage.
- Provided emotional support to patients, enhancing their hospital experience.
- Coordinated supply inventory management for various departments.
- Implemented feedback systems to improve volunteer program efficiency.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
- Supported hospital staff by changing bedding and assisting with meals.
- Provided administrative support by filing documents, coordinating charts and answering phones.
- Improved patient morale through engaging recreational activities tailored to individual interests and abilities.
- Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
- Facilitated smooth communication between patients, families, and healthcare providers through accurate message relay and translation services when needed.
- Organized materials for hospital events, contributing to successful fundraisers and community outreach programs.
- Boosted patient morale with regular visits and personalized attention, fostering supportive atmosphere.
- Provided emotional support and companionship to patients, improving their hospital stay experience.
- Supported healthcare staff with patient documentation, ensuring accuracy and confidentiality.
- Increased patient engagement by distributing reading materials and explaining hospital resources.
- Supported hospital's infection control protocols by educating visitors on hygiene practices.
- Aided in collection and analysis of patient feedback to improve hospital services and care.
- Assisted in managing patient flow during clinic hours, reducing wait times and optimizing care delivery.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Delivered high-quality care to [Type] patients in hospital facility.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
Master of Science (MSc) - Computer Science
Imo State University (IMSU)
09.2022
Bachelor of Science (BSc) - Computer Science
Ecole Superieure Sainte Felicite (ESSF) University
06.2019
National Diploma - Building Technology
The Federal Polytechnic Offa (FEDPOFFA)
08.2010
West African Senior School Certificate (WASSC) - undefined
Yawa Secondary High School
06.2004
Skills
Report writing
Security guard license
CCTV surveillance
Fire safety training
Verbal and written communication
English fluency
Incident reporting
Detail-oriented
Superior customer service
Emergency response
Conflict resolution techniques
Incident reporting
Security guard license
General security
CCTV monitoring
Detail-oriented
Superior customer service
Physical fitness
Surveillance
Access control
Complex Problem-solving
Relationship building and management
Security screenings
Conflict resolution techniques
FLUENT IN LANGUAGE
Access control management
Document management
Emergency management
Fire safety training
First aid and CPR certified
Patrolling
Workplace safety
Work ethic
Verbal and written communication
Punctuality
Security protocols
Reporting skills
English fluency
Certification
SECURITY INDUSTRY AUTHORITY
Timeline
Security Officer
JSL SECURITY
10.2025 - Current
Caregiver
MyLife Homecare Edinburgh
09.2025 - Current
Security Officer
Protective Security Group (UK) Limited
02.2024 - 10.2025
Security Officer
DIMA Group Ltd.
12.2023 - 10.2025
Sales Assistant
The Scotland Shop
06.2023 - 06.2024
Farm Operations Manager
Halarape Farm Ltd.
11.2021 - 01.2022
Operations Director
Halarape Bricks Block Industries
11.2021 - 01.2022
Office Assistant
Al Hijra Building Maintenance Services
09.2021 - 10.2022
Hospital Volunteer
Safe way hospital
01.2020 - 12.2020
Master of Science (MSc) - Computer Science
Imo State University (IMSU)
Bachelor of Science (BSc) - Computer Science
Ecole Superieure Sainte Felicite (ESSF) University
National Diploma - Building Technology
The Federal Polytechnic Offa (FEDPOFFA)
West African Senior School Certificate (WASSC) - undefined
Yawa Secondary High School