Sahar Marina Mustafa
Resume
High Wycombe
Summary
Motivated and dependable individual with strong time management and organisational skills, developed through diverse work experience in fast-paced, customer-facing environments. Resilient and adaptable, with a proven ability to handle challenging tasks and learn quickly. Known for clear communication, professionalism, and a strong work ethic. Now seeking to apply these transferable skills in the IT and Computer Science field, where my reliability, problem-solving mindset, and eagerness to develop technical expertise can make a meaningful contribution.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Advisor
Ernest Jones
09.2024 - Current
- Friendly and dedicated retail professional with experience in luxury sales, specialising in fine jewellery and watches. Confident in providing excellent customer service and creating a welcoming, personalised experience for every client. Strong knowledge of diamonds, gold, and other precious materials, helping customers make informed choices for special occasions. Trusted to handle high-value transactions with care and professionalism, while consistently meeting sales goals and reflecting the quality and elegance of the Ernest Jones brand.
Sales Assistant
Lovisa
09.2023 - 09.2024
- Motivated and customer-focused retail professional with hands-on experience in fashion jewellery sales. Adept at delivering outstanding customer service, maintaining strong product knowledge, and driving sales in a fast-paced, trend-driven environment. Skilled in visual merchandising, inventory handling, and creating an engaging, positive in-store experience. Contributed to Lovisa’s dynamic team culture and supported its mission to provide affordable, on-trend jewellery to a wide customer base.
Sales Assistant
John Lewis
08.2023 - 09.2023
- Contracted through Artisan People Ltd to represent high-end beauty brands such as Christian Dior, Benefit Cosmetics, and Chanel on makeup counters. Developed strong product knowledge and confidently recommended tailored solutions based on individual customer needs. Demonstrated products effectively and maintained visually appealing displays to enhance customer engagement and drive sales.
Front Office Receptionist
Banoze Tyres
02.2023 - 08.2023
- Served as receptionist for a family-owned business, responsible for managing appointment bookings and welcoming clients. Utilised Excel to schedule and confirm appointments, ensuring efficient daily operations. Handled incoming calls and responded to customer enquiries with professionalism and clarity. Maintained organised digital and physical filing systems, categorised by department. Took accurate meeting notes and ensured timely communication of key information to senior staff.
Sales Assistant
House of Fraser
01.2022 - 02.2023
- Worked within the French Connection concession at House of Fraser, gaining hands-on experience in customer service and retail operations. Developed confidence and professionalism in a fast-paced environment while ensuring high standards on the shop floor. Assisted customers, supported team members, and maintained organised racks, shelves, and stockrooms to keep inventory up to date and the store visually appealing.
Education
Bachelor of Science - Computer Science
Royal Holloway University of London
London, United Kingdom 1 2023 - 1 2027
The Highcrest Academy
Buckinghamshire 01.2016 - 1 2023
Skills
Key Skills and Competencies:
- Solution-oriented mindset with a proactive approach to overcoming challenges
- Visual curation and retail presentation, developed through hands-on merchandising experience
- Resilient time management, balancing multiple tasks under pressure while maintaining quality
- Collaborative leadership, with the ability to both lead and integrate seamlessly into team environments
- Persuasive communication and strategic negotiation in customer-facing roles
- Emotional intelligence and adaptability, thriving in dynamic and fast-paced environments
- Growth mindset, continuously seeking opportunities to expand knowledge and skill sets
Technical Proficiencies
Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Skilled in creating spreadsheets, managing documents, and using digital tools to support organisation and productivity.
In addition, familiar with professional IT tools such as Command Line, VS Code, GitHub, PyCharm, and Notion for development, version control, and workflow management.
Timeline
Sales Advisor
Ernest Jones
09.2024 - Current
Sales Assistant
Lovisa
09.2023 - 09.2024
Sales Assistant
John Lewis
08.2023 - 09.2023
Front Office Receptionist
Banoze Tyres
02.2023 - 08.2023
Sales Assistant
House of Fraser
01.2022 - 02.2023
The Highcrest Academy
01.2016 - 1 2023
Bachelor of Science - Computer Science
Royal Holloway University of London
1 2023 - 1 2027
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