Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sahala Smith

Sahala Smith

Mansfield, Nottingham,Nottinghamshire

Summary

Enthusiastic professional with strengths in problem solving and customer service. Delivered impactful results through innovative thinking and effective communication in dynamic environments. Committed to fostering positive relationships and contributing to team success.

Overview

15
15
years of professional experience

Work History

Studio Manager

Tankspace Studios
Ollerton, Nottinghamshire
04.2021 - 06.2026
  • Managed bookings, photoshoots, education, training, post production and content creation.
  • Worked with clients from bespoke solo experiences to large group bookings, catering to needs and ability levels to ensure an unforgettable experience for all.
  • Fast-paced, specialist environment that demanded quick thinking, problem solving, clear communication and adaptability.
  • Supervised a small team to improve service quality and build team confidence to ensure customer experience whilst also providing training and helping to build confidence.

Host and Front of house

The Fat Rabbit Cafe
Sherwood, Nottingham
02.2016 - 07.2016
  • Greeted guests and made sure their orders were taken and needs met.
  • Advised on allergen queries and created a weekly free from menu
  • Created hot beverage selections for café patrons for sit in and take away customers
  • Did stock takes and made sure that the team had everything they needed as well as ensuring the cafe and food prep areas were clean, safe and to code
  • Handling payments and cashing out at end of day, as well as keeping clear records
  • Please note that this business closed; hence the short employment

Team leader

The Pit and Pendulum
Nottingham
08.2011 - 01.2016
  • Monitored team performance, identifying areas for improvement and implementing corrective actions.
  • Delivered quality service with friendly and professional demeanour.
  • Led a team, enforced company policies, answered co-workers' questions and trained new staff.
  • Prepared numerous hot, cold and alcoholic beverages - memorising complex recipes and seasonal menus
  • Facilitated smooth kitchen workflow by assisting kitchen staff during busy periods as a porter and waitress.

Education

A-Levels - Media Studies

Nottingham College
Nottingham

Skills

  • Team leadership
  • Customer experience
  • Problem solving
  • Project management
  • Content creation
  • Client relationship management
  • Adaptability
  • Quality assurance
  • Inventory management
  • Creative thinking
  • Product knowledge
  • Attention to detail
  • Risk Management
  • Communication proficiency
  • Physical stamina
  • Public speaking
  • Equipment Maintenance

Interests

  • I have worked as a professional photographer and videographer and own my own equipment
  • In my spare time I enjoy learning about natural sciences and ecology

Timeline

Studio Manager

Tankspace Studios
04.2021 - 06.2026

Host and Front of house

The Fat Rabbit Cafe
02.2016 - 07.2016

Team leader

The Pit and Pendulum
08.2011 - 01.2016

A-Levels - Media Studies

Nottingham College
Sahala Smith