Hi, I’m
Saga Voionmaa-Correia Lopes
Madrid
Summary
Results-driven professional focused on delivering exceptional support for customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
High competency level in more than 5 languages.
Overview
4
years of professional experience
1
Certification
Work History
Credit Suisse
Receptionist/Offiice Assistant
10.2021 - Current
Job overview
- Organizing and coordinating meetings and events as well as organized visits
- Handle Vendor enquiries and billing issues
- Managed multiple tasks and met time-sensitive deadlines.
- Scheduled and confirmed appointments,meetings and trips for senior management team and clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Recorded expenses and maintained accounting records.
IE University
Admissions Advisor
03.2021 - 09.2021
Job overview
- Admissions advisor for local and international students interested in starting university studies at one of the highest-ranked private universities in the world
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
Expandi Group
Account manager
03.2020 - 02.2021
Job overview
- Responsible for different IT-related B2B sales for the Finnish and English markets.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Educated businesses on new IT solutions and updated account information to maintain high standards of client service.
Regus
Receptionist
02.2019 - 08.2019
Job overview
- Confirmed appointments, communicated with clients and updated client records.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
Regus
Account Manager
09.2018 - 01.2019
Job overview
- Offered office spaces for a large scale of businesses in the Finnish, French and Portuguese markets.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure sales.
Education
Haaga- Helia University of Applied SciencesHelsinki
BBA from Business Administration, Speciality in Marketing
06.2023
Skills
- Customer Satisfaction
- Microsoft Office
- Multilingual
- Efficiency and responsibility
- Teamwork and Collaboration
- Social skills
Languages
Finnish, English, Spanish
Native language
Portuguese
Advanced
C1
French
Advanced
C1
Swedish
Intermediate
B1
Certification
Certificates DELF C1- certificate (Diplôme d’Etudes en Langue Française), 2017
Timeline
Receptionist/Offiice Assistant
Credit Suisse
10.2021 - Current
Admissions Advisor
IE University
03.2021 - 09.2021
Account manager
Expandi Group
03.2020 - 02.2021
Receptionist
Regus
02.2019 - 08.2019
Account Manager
Regus
09.2018 - 01.2019
Haaga- Helia University of Applied Sciences
BBA from Business Administration, Speciality in Marketing
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