Friendly, results-driven customer service professional with over 2 decades of experience in fast-paced environments. Proven ability to handle customer inquiries, resolve issues efficiently and provide outstanding service that enhances customer satisfaction and loyalty. Skilled in communication, problem-solving and using CRM software. I am a hardworking and dependable individual with a strong commitment to completing tasks efficiently and providing excellent customer service. Known for staying calm under pressure, communicating clearly, empathizing with clients and taking initiative to resolve issues quickly. A team player with a positive attitude and strong attention to detail.
Experienced with building and maintaining client relationships to drive sales growth. Utilizes negotiation and communication abilities to meet and exceed business goals. Track record of developing strategic sales plans and securing high-value accounts.