Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Safiya Shamji

Safiya Shamji

London,United Kingdom

Summary

Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges. Relatively experienced hospitality worker with background in communicating with clients, creating presentations and assisting event organisation. Works hard to maintain smooth business operations with exceptional time management, task prioritisation and organisational skills.

Overview

3
3
years of professional experience

Work history

Cloackroom assistant

JP Morgan and chase
London, United Kingdom
09.2023 - Current
  • Completed assigned work within deadlines and to company standards.
  • Demonstrated open communication and collaborated with various teams.
  • Took on additional tasks on manager's request.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.
  • Attached identification tickets to items securely, providing customers with coordinating tickets for safe item retrieval.
  • Welcomed customer warmly, retrieving personal items and storing with care.
  • Used a secure safety deposit box to appropriately store valuable or personal customer items.
  • Developed a highly-organised system for processing, storing and returning customer items for smooth-running, efficient cloakroom management.
  • Maintained a clean, tidy, well-organised cloakroom environment, enhancing ease of item retrieval.

babysitter private households

self employed
London, United Kingdom
01.2021 - Current
  • Ensured children were put to bed promptly after bath and bottle, to exact times specified by parents.
  • Established lasting, professional connections with families and children by encouraging open, honest communication.
  • Followed parent's instructions to maintain routines and schedules.
  • Communicated with parents regularly, providing comforting updates on child's happiness, safety and wellbeing.
  • Maintained clean, safe play environments, ensuring first-class child safety, security and wellbeing.
  • Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
  • Planned activities, games and art projects for both outdoor and indoor play, engaging children in exploration and creativity.
  • Prepared healthy snacks and meals according to individual needs, promoting positive nutrition and wellbeing.
  • Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
  • Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety.

Silver Service Dining Waitor

Royal United Services Institute
London, United Kingdom
09.2023 - 09.2023
  • Created elegant table setting, using a variety of napkin folding and presentation techniques.
  • Responded promptly and appropriately to guest requests, maintaining 100% guest satisfaction rating.
  • Guaranteed immaculate presentation standards, following cover layouts when setting guest tables.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Attended to customer's needs proactively for first-class waiting service.

Caterer Silver Service

Barclays Investment Bank
London, United Kingdom
09.2023 - 09.2023
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
  • Set up event area and line service in line with event theme.
  • Planned ingredient amounts to prevent waste or overages.
  • Communicated with event coordinators and facility management to verify availability of adequate and appropriate accommodation.
  • Replenished banquet stations and verified food temperatures and cleanliness of service areas.
  • Offered friendly, prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely enquiring about customer satisfaction and needs.
  • Conducted walk throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
  • Proactively anticipated and responded to customers' dining needs.
  • Adhered to traditional standards of silver service including guest seating, table setting and dresscode.
  • Employed outstanding telephone etiquette to take and document booking reservations.
  • Welcome and greeted customers on arrival, managing cloakroom services and answering dining-related queries.
  • Established positive rapport with guests through confident and professional customer service in luxury dining environment.

Education

Diploma of Higher Education - Visual arts and film

durham university
durham
09/2021 -

A-Levels - English, History, Film, German, French

Ashbourne Independant school
London
09/2019 - 06/2021

Skills

  • Self-directed
  • French and German skills
  • Problem resolution
  • Strong problem solver
  • Database organisation
  • Professional and mature
  • Dedicated team player
  • Project scheduling
  • Event coordination
  • Detail-orientated
  • Microsoft Office
  • Developing slide presentations

Languages

English
Native
German
Fluent
French
Advanced

Timeline

Cloackroom assistant

JP Morgan and chase
09.2023 - Current

Silver Service Dining Waitor

Royal United Services Institute
09.2023 - 09.2023

Caterer Silver Service

Barclays Investment Bank
09.2023 - 09.2023

babysitter private households

self employed
01.2021 - Current

Diploma of Higher Education - Visual arts and film

durham university
09/2021 -

A-Levels - English, History, Film, German, French

Ashbourne Independant school
09/2019 - 06/2021

Similar Profiles

Create profile
Safiya Shamji