Safina Zeb
Bradford,West Yorkshire
Summary
Experienced support worker with a strong background in providing compassionate care and enhancing the quality of life for individuals with diverse needs. Demonstrates exceptional work ethic and reliability, with proven skills in patient handling, medication administration, and team collaboration. Notable achievements include optimising care delivery through effective coordination with healthcare professionals and maintaining high patient satisfaction. Adept at creating inclusive environments and managing challenging behaviours with a person-centred approach. Career goals include advancing in the healthcare sector to further contribute to patient well-being and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Support Worker
Spinal Cord Injury
Bradford, West Yorkshire
2023.03 - 2026.01
- Assisted older adults in daily living activities, promoting independence and enhancing quality of life.
- Promoted a positive, respectful, and inclusive environment, valuing diversity among residents and staff.
- Maintained excellent patient satisfaction by proactively helping with individual needs and requirements.
- Monitored and recorded patients' physical and mental health, providing timely updates to the care team.
- Organised engaging outdoor and indoor workshops and activities to improve physical, emotional and mental wellness.
- Optimised delivery of care, coordinating services with other healthcare and support professionals.
- Conducted regular reviews of care plans, adapting to changing needs and preferences of residents.
Health Care Assistant
Bradford Council
Bradford , West Yorkshire
2022.11 - 2022.12
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Carried out personal care tasks, including meal assistance, toileting and mobility support.
- Assisted service users to prepare for day with bathing, dressing and providing toilet assistance.
- Administered medications to clients unable to self-administer.
- Assisted clients with domestic tasks, grocery shopping and pet care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
UNITED RESPONSE
2019.02 - 2022.12
- Provided care and support to clients in the comfort of their own homes.
- Duties were assisting with washing dressing, feeding, changing stoma bags, all personal cares, including attaching night bags, administering medication.
- Providing social support by taking out to social settings such as cinemas, restaurants, shopping, walking to parks and any other needs.
- United Response is a care company provided care to young adults and elderly, with health issues and old age.
HILRICH AGENCY
2018.01 - 2019.01
- Supporting and assisting young adults in everyday tasks such as, washing dressing, personal cares.
- Going on outings, making shopping lists and going out to stores fridge stocking.
- Basic house cleaning duties.
- Spending time and playing games, in general spending time and entertaining clients.
- Hilrich is a agency providing support and care to young people and adults assisting in basic life skills and everyday tasks.
HOLLY BANK AS SUPPORT WORKER
2017.09 - 2018.01
- A support worker role involves working with vulnerable people in different ways.
- You could be helping people who have mental health problems, learning difficulties, disabilities, recovering addicts, young offenders, those struggling with relationships.
- No day will be the same.
- Some people may need emotional support to get them through a difficult time, while others will need a more hands-on approach.
- It's your job to analyse their needs and draw up a care plan that's unique to them.
- Some of the things you may be expected to do include: Being a good listener - A good cup of tea and a hug can do wonders, but in this job you have to really listen, and listen well.
- Doing chores - Sounds like a simple job but doing chores around the house can be a massive help.
- Helping people live independently - Teaching life skills and helping people live an ordinary life will be one of your main goals as a support worker.
- Family ties - You won't just be helping vulnerable people, you'll also be helping the people that can be forgotten; the families.
- Holly-bank Trust is a registered charity providing care, education and support to children, young people and adults who have complex and multiple physical disabilities and associated learning difficulties.
SENIOR CARE WORKER
AVAILL CARE
2015.07 - 2017.04
- My main duties at this organization are to visit clients offer them best customer services in polite and friendly way, who need care and attention within their own homes.
- Daily duties start from waking clients up and changing their pads and dealing with their toilet needs, bathing them and dressing them in fresh attire, making breakfasts and dinners, feeding clients, putting them to bed at the end of the night and most of all keeping social skills ongoing with them as most of our clients are suffering from dementia.
- It is very hard work but extremely rewarding as I feel I have achieved something at the end of the day.
CARE WORKER
SENTINEL HOMECARE
2014.03 - 2015.01
- My main duties were going to clients houses and caring for them on a daily basis.
- Care requirements could range from personal care to social requirements and high level of care was maintained but dignity for the clients was a main priority.
CUSTOMER ASSISTANT
PAKISTANI BAZAAR
2012.01 - 2014.01
- I provided high quality customer services to the clients and even dealt and settled complaints and queries.
- With in this large Indian fashion store I helped and advised customers with choosing latest fashion wear etc.
Education
Health and Social Care NVQ Level 3 -
12.2017
Health and Social Care Level 2 -
12.2016
Phlembotomy -
12.2016
EMERGENCY 1ST AID COURSE FOR CHILDREN -
12.2014
1ST AID COURSE -
12.2013
GCSE - MATHS, ENGLISH, SCIENCE, HISTORY, GEOGRAPHY, URDU, ART
Eccleshill School
Bradford12.1991
Skills
- Work ethic and reliability
- Customer service and support
- Compassion and care
- Team collaboration
- Motivational skills
- Patient handling and lifting
Languages
English
Punjabi
Urdu
Hindi
Mirpuri
Potwari
Custom Section
- 1991, Eccleshill School, Bradford, GCSE Maths, GCSE English, Science, History, Geography, Urdu, Art
- 2013, 1st Aid Course
- 2014, Emergency 1st Aid Course for Children
- 2016, Health and Social Care Level 2
- 2016, Phlebotomy
- 2017, Health and Social Care NVQ Level 3
References
- Mrs Ishfha Hussain, 07572142511, Ishfha.Hussain@bhtft.nhs.uk
- Mr Zafar Kayani, Community Worker, Undercliffe Lane, Bradford, BD3 0DW, 01274 200589
Certification
Full UK Driving Licence
Timeline
Support Worker
Spinal Cord Injury
2023.03 - 2026.01
Health Care Assistant
Bradford Council
2022.11 - 2022.12
UNITED RESPONSE
2019.02 - 2022.12
HILRICH AGENCY
2018.01 - 2019.01
HOLLY BANK AS SUPPORT WORKER
2017.09 - 2018.01
SENIOR CARE WORKER
AVAILL CARE
2015.07 - 2017.04
CARE WORKER
SENTINEL HOMECARE
2014.03 - 2015.01
CUSTOMER ASSISTANT
PAKISTANI BAZAAR
2012.01 - 2014.01
Health and Social Care NVQ Level 3 -
Health and Social Care Level 2 -
Phlembotomy -
EMERGENCY 1ST AID COURSE FOR CHILDREN -
1ST AID COURSE -
GCSE - MATHS, ENGLISH, SCIENCE, HISTORY, GEOGRAPHY, URDU, ART
Eccleshill School