Summary
Overview
Work history
Education
Skills
Timeline
Hobbies
Hobbies
References
Generic
Safia Ali

Safia Ali

London,England

Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard-working individual. I am a mature team player adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work under pressure and adhere to strict deadlines.


I also offer commitment to personal and professional development. Thrives in guest-centered environments with consistently positive feedback.


Attentive beauty professional with strong background of client satisfaction. Works collaboratively to address aesthetics, skincare and beauty needs. Offers strong consultative sales skills and proactive communication to build loyal rapport.

Overview

3
3
years of professional experience

Work history

Spa Duty Manager/ Therapist

The Athenaeum Hotel and Residences
London
07.2023 - Current
  • Led by example, embodying positive work ethic and motivating staff for peak performance.
  • Stored cash floats and delivered secure banking procedures.
  • Managed customer service interactions, addressing concerns and preserving positive experiences.
  • Handled guest complaints to protect brand reputation.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Enforced health and safety procedures to prioritise staff and customer wellbeing.
  • Inspected facility to identify and promptly address maintenance needs.
  • Performed in-depth assessments to determine client issues and potential treatment plans.
  • Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.

Beauty Therapist

04.2021 - 06.2024
  • Qualified to perform various non – medical face and body treatments
  • I provide skin and hair removal treatments
  • Massage treatments Manicures & pedicures
  • Maintain effective, hygienic and safe working methods
  • Eyelash extensions and eyebrow tinting
  • Facials Micro- needling Micro – dermabrasion Dermaplaning

Barista

United Grand Lodge of England
04.2022 - 09.2022
  • To greet guests in a friendly manner as they enter and inform of daily specials
  • To create and serve hot/cold drinks and food tailored to the customer
  • Responsible for taking orders and payments
  • To keep the café/bar area, line and backroom clean and tidy at all times
  • To clean and sanitize work areas, utensils and equipment.

Education

GCSEs -

Plumstead Manor School
London

City & Guilds Beauty Therapy Level 2 - undefined

The Training Lounge

Skills

  • Leadership skills
  • Staff training
  • Microsoft Office Suite
  • Customer relationship building
  • Outstanding customer service
  • Teamwork
  • Organization
  • Five star hotel experience
  • Front Desk Experience
  • Opera Trained

Timeline

Spa Duty Manager/ Therapist

The Athenaeum Hotel and Residences
07.2023 - Current

Barista

United Grand Lodge of England
04.2022 - 09.2022

Beauty Therapist

04.2021 - 06.2024

GCSEs -

Plumstead Manor School

City & Guilds Beauty Therapy Level 2 - undefined

The Training Lounge

Hobbies

In my spare time I like to:

  • Sing
  • Read
  • Complete different makeup looks
  • Play sports (basketball, cricket)
  • Go out with friends and family
  • Go clothes shopping

Hobbies

  • Travelling
  • Theatre
  • Food & drink

References

References available upon request.

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Safia Ali