Safah Noor

Provided administrative support in HR department at Epic Care Services, maintaining confidential employee records, assisting with recruitment and onboarding, preparing employment documentation, coordinating staff training, managing HR databases, and supporting payroll and compliance processes. Communicated regularly with staff and management to ensure accurate record-keeping and adherence to company policies.

• Coordinated recruitment efforts by posting job advertisements and managing interview schedules, facilitating timely communication between candidates and hiring teams.
• Upheld confidentiality of sensitive information, adhering to strict data protection laws and regulations.

Provided compassionate, person-centred care for elderly clients in own homes daily. Supported personal care tasks, medication administration, meal preparation, and mobility. Recorded care notes, followed safeguarding and health and safety procedures, and partnered with team.

• Provided emotional support through regular conversation, fostering companionship and enhancing clients' quality of life.
• Prepared and cooked meals tailored to clients' dietary needs using various cooking methods, ensuring nutritional standards.
• Performed thorough housekeeping duties to ensure clean and hygienic living spaces for clients. to maintain clean, hygienic living areas for clients' comfort and well-being.
• Executed comprehensive domestic cleaning activities, including vacuuming, mopping, and laundry, to upkeep household standards., including vacuuming, mopping and washing.

Volunteered at pharmacy, supporting team with daily tasks in busy healthcare environment. Assisted customers with enquiries, organised and restocked shelves, maintained a clean workspace, handled confidential information responsibly, and supported administrative tasks.

• Assisted customers with specific item inquiries, providing detailed product information and recommendations to enhance their shopping experience.
• Communicated product information to customers, driving informed purchases.
• Maintained clean and organised workspace to ensure efficient service.
• Greeted each customer warmly, creating a friendly shopping environment.

Volunteered at primary school, supporting teachers to create positive and engaging learning environment for pupils by assisting with classroom activities, providing one-to-one support, preparing learning materials, supervising pupils during lessons and break times, and encouraging positive behaviour.

• Organised and prepared learning materials for classrooms, ensuring teachers and pupils had necessary resources readily available.
• Maintained a safe, inclusive classroom atmosphere by enforcing school guidelines and policies.
• Fostered positive learning environment through effective classroom management techniques.
• Led after-school tutoring sessions to provide additional academic support to struggling students.

I provide dedicated care and support for my grandfather, assisting with his daily living activities to help maintain his comfort, wellbeing, and independence. My responsibilities included helping with personal care, preparing meals, administering or prompting medication as required, accompanying him to appointments, providing companionship, and monitoring his overall health and wellbeing. This experience strengthened my compassion, patience, communication, time management, and ability to provide person-centred care while responding sensitively to his individual needs.