Safa Mahmood

• Washed and put away glassware after customer use, maintaining ready stock for customer service.
• Greeted and connected with every customer, recommending drinks and pastries.
• Described menu items to customers and suggested products based on stated preferences.
• Prepared a wide range of coffee and tea beverages, adhering to precise recipes and presentation standards.
• Stayed up-to-date on kitchen policies, menus and ingredients to correctly answer customer queries.
• Assisted with stock counting, ordering and replenishing.
• Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.

• Encouraged learning and development through play, activities and teaching.
• Collaborated with parents and guardians, providing regular updates on child development and well-being.
• Conducted risk assessments to plan safe and fun activities.
• Developed child language skills through storytelling, role play and songs.
• Participated in staff meetings and professional development courses to improve practice.
• Facilitated a safe and nurturing environment, adhering to health and safety guidelines.
• Promoted child learning development through interactive play.

Provided dedicated support to customers in a retail environment.

overseeing daily operations, including stock management and visual merchandising, to maintain store standards.

I monitored shelf stocks and product displays and outlined methods of shifting slow inventory and arranging displayed items for maximum sales.

Responded to customer inquiries with relevant information.

Maintained smooth day-to-day operations of the shop through diligent staff supervision, ensuring standards and procedures were strictly followed.

Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.