Saeid Nikaeen
Birmingham,England
Summary
Dedicated Sales Manager with a proven track record of exceeding sales targets and building strong customer relationships. Experienced in sales management and customer service. Seeking opportunities to leverage leadership and customer-focused skills.
Overview
3
3
years of professional experience
Work History
Sales Manager
Auto Smart Ltd
03.2023 - Current
- Oversaw sales operations, leading a team of [number] sales representatives
- Established and maintained strong customer relationships, resulting in high retention and referral rates
- Developed and executed sales strategies, consistently surpassing sales targets
- Utilized CRM software for customer tracking and sales opportunity management
- Managed inventory and pricing strategies to maximize profitability.
Commercial Manager and Advisor
Eco Star Iranian Company
Mining and Trading Company
10.2020 - 01.2023
- Managed customer account inquiries, providing accurate information to resolve service issues and enhance customer satisfaction
- Addressed customer service inquiries promptly and efficiently at the service desk
- Successfully resolved issues to ensure client retention
- Referred clients to appropriate team members as needed
- Performed various administrative duties, including analysing purchase prices for company goods.
Education
MSc - International Business and Management
Birmingham City University
MSc - Geotechnical Engineering
Marand Azad University
2019
Skills
- Sales Management
- Customer Relationship Building
- Sales Strategy Development
- Team Leadership
- CRM Software Proficiency
- Inventory Management
- Pricing Strategy
- Effective Communication
- Administrative Skills
- Multitasking
- Problem Solving
- Collaboration
- Computer Skills:
- Windows, Mac OS, Microsoft Office
Timeline
Sales Manager
Auto Smart Ltd
03.2023 - Current
Commercial Manager and Advisor
Eco Star Iranian Company
Mining and Trading Company
10.2020 - 01.2023
MSc - International Business and Management
Birmingham City University
MSc - Geotechnical Engineering
Marand Azad University
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