Saeedah Mohsin
LONDON
Summary
Motivated and results-driven professional seeking a challenging position in the banking industry. Offering a strong background in exceptional customer service skills, and a proven track record of exceeding sales targets. Dedicated to delivering excellent client experiences and contributing to the growth and success of the organisation .
Overview
2
2
years of professional experience
Work history
work experience
HSBC VIRTUAL
06.2021 - 06.2021
- During a virtual week-long programme, I had the opportunity to explore various aspects of the corporate world and gain valuable insights into HSBC
- Engaging with employees from different departments, including financial crime, wealth and personal banking, global trade, and receivable finance, broadened my understanding of career aspirations
- One key takeaway was the acquisition of transferable skills, notably through a financial workshop that enhanced my ability to effectively communicate with unfamiliar individuals and improve my analytical aptitude
- Moreover, comprehending HSBC's core values emphasised the significance of aligning personal values, facilitating smoother interactions.
SALES ASSOCIATE
laderach
london
11.2021 - Current
- Experienced sales associate with a strong focus on delivering exceptional customer service
- Adept at greeting and assisting customers with warmth and friendliness
- Demonstrated in-depth knowledge of product qualities and flavour profiles, enabling effective product recommendations
- Skilled in operating point-of-sale systems and accurately processing transactions
- Maintains visually appealing store displays while restocking shelves and ensuring accurate pricing
- Proactively engages in upselling and cross-selling techniques to boost revenue
- Handled customer inquiries and concerns with professionalism, ensuring high satisfaction levels
- Collaborates with team members and store managers to support overall store operations
- Actively participates in training sessions to enhance product knowledge and stay updated on promotions and company policies.
- Demonstrated excellent time management and organisational skills to meet sales deadlines.
- Met and regularly exceeded sales quotas and targets.
Education
Diploma of Higher Education - business Btec
CITY & ISLINGTON COLLEGE
London 09/2020 - 07/2022
GCSEs -
MULBERRY ACADEMY SHOREDITCH
London 09/2014 - 06/2019
Skills
- Customer service oriented
- Accurate money handling
- Superb time management
- Money handling
Languages
Arabic
Fluent
English
Native
Timeline
SALES ASSOCIATE
laderach
11.2021 - Current
work experience
HSBC VIRTUAL
06.2021 - 06.2021
Diploma of Higher Education - business Btec
CITY & ISLINGTON COLLEGE
09/2020 - 07/2022
GCSEs -
MULBERRY ACADEMY SHOREDITCH
09/2014 - 06/2019
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