Sadie O'Toole
London
Summary
An enthusiastic recent Journalism and Creative Writing graduate aspiring to launch my career in the multi-media industry and make impactful contributions with passion and drive. An innovative skilled communicator with meticulous attention to detail and hands-on experience in website design and development my studies have allowed me to shape my own creative voice, as I have learned how to craft compelling content through research, interviews and observation. I am determined to apply my strong writing, technical and interpersonal skills to create captivating and high-quality content that will increase reader and consumer engagement. I am looking for new and exciting challenges in a fast-paced and varied role.
Overview
2
2
years of professional experience
Work History
Juicer
Joe And The Juice UK
11.2024 - Current
- Collaborate with team members to manage tasks for efficient service delivery during peak hours.
- Promote a positive work environment by actively participating in team-building social events and open communication.
- Actively upsell additional products resulting in increased overall sales revenue.
- Deliver exceptional customer service by strengthening relationships with regular clientele through personalised interactions, encouraging a sense of community within the workplace.
- Assist in managing inventory levels to minimize waste and ensure product freshness.
- Participate in ongoing training programs to stay informed about industry trends and best practices.
Administrator
Lexy Construction
09.2022 - Current
- Monitor inventory, coordinate the scheduling of meetings with clients, arrange dates and times for deliveries and efficiently manage company resources.
- Organize and file documents.
- Develop and maintain an up-to-date database of contacts, facilitating quick and efficient communication.
- Serve as a liaison with clients to meet needs and maintain satisfaction through email and phone correspondence, ensuring prompt responses.
- Manage human resource functions, including sourcing and hiring tradespeople.
Front of House Staff Member
Kiyoto Sushi
01.2023 - 12.2023
- Assisted in providing a welcoming and professional environment by delivering exceptional service.
- Assisted in building a positive workplace atmosphere through proactive communication and teamwork.
- Elevated overall guest experience by handling special requests and accommodating individual needs whenever possible.
- Regularly liaised with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Upheld company standards for quality, safety, and cleanliness through adhering to food safety guidelines, contributing to a consistent dining experience for all guests.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Bachelor of Arts -
University of Hertfordshire
Hatfield01-2024
Diploma of Higher Education - Journalism
West Herts College
Watford, HR01-2020
Skills
- Critical and analytical thinking
- Verbal and written communication
- Investigative research skills
- SEO knowledge
- Fact-checking and verification
- Communication and networking skills
- Enthusiastic follower of fashion trends and news
- Time management
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Persistent and hard-working
- Customer Service
Timeline
Juicer
Joe And The Juice UK
11.2024 - Current
Front of House Staff Member
Kiyoto Sushi
01.2023 - 12.2023
Administrator
Lexy Construction
09.2022 - Current
Bachelor of Arts -
University of Hertfordshire
Diploma of Higher Education - Journalism
West Herts College
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