SADIAT ADEYEMI
Birmingham ,United Kingdom
Summary
Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
11
11
years of professional experience
Work history
Healthcare Assistant/Support worker
Lastminute Healthcare Limited
Birmingham , United Kingdom
02.2023 - Current
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Performed set tasks according to individual patient care plans as assessed and delegated by [Job title] to ensure provision of cohesive, tailored care.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Organised activities and exercises to promote physical and mental well-being.
- Accompanied client to medical or dental appointments, grocery and errands.
Healthcare Assistant
Excellence Healthcare
Abuja , Nigeria
05.2020 - 04.2022
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Safely escorted patients to and from medical appointments and hospital visits.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Safely and securely transported patients using hoists and wheelchairs.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Actively developed professional healthcare competencies through regular training.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Worked closely with nurses to maintain optimum levels of communication.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
Sales Assistant
Abuja Autos
Abuja, Nigeria
11.2019 - 12.2019
- Completed reports detailing performance, costs and downtime issues.
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
- Configured and deployed high-availability and redundant systems for heavy traffic and workloads.
- Tracked and recorded computer inventory for accountability purposes.
- Stored application and system logs for troubleshooting and audit purposes.
- Led server maintenance activities for company systems to keep critical functions operational.
- Managed cloud and on-premise resource allocations, minimising wastage.
- Liaised with office cleaners and maintenance service providers for jobs.
- Recorded and maintained office expenses to track spending.
- Operated fax machines, copy machines and other standard office equipment.
- Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
- Delivered front of house duties with warm and professional manner.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Provided clerical support to company employees, including copying, faxing and file management.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Worked energetically to maintain efficient operations during peak trading hours.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Built lasting relationships with clients through customer service interactions.
- Adhered to company procedures and guidelines to maintain compliance.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Informed customers regarding promos and warranty services to increase sales.
- Received and processed shipments and deliveries to maintain organised workflow.
- Processed returned or exchanged items and provided refunds to customers.
- Participated in staff meetings to develop strategies in selling.
Systems Administrator/Receptionist
Institute for Governance and Leadership Studies in Africa (IGLSA). National Youth Service Corps
Abuja, Nigeria
11.2017 - 10.2018
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Completed reports detailing performance, costs and downtime issues.
- Configured and deployed high-availability and redundant systems for heavy traffic and workloads.
- Observed infrastructure health using monitoring tools to address emerging issues.
- Tracked and recorded computer inventory for accountability purposes.
- Managed cloud and on-premise resource allocations, minimising wastage.
- Used support tools to manage and control remote devices.
- Tested installations and updates on test servers before deployment to live environments.
- Requisitioned hardware and software to meet changing organisational needs.
- Collaborated with helpdesk teams in diagnosing and resolving issues.
- Enforced account management policies to prevent password leaks and reuse.
- Stored application and system logs for troubleshooting and audit purposes.
- Implemented software and hardware upgrades to boost system speed.
- Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
- Devised and implemented backup and disaster recovery processes for protecting company data.
- Led server maintenance activities for company systems to keep critical functions operational.
Company Manager
Afazib Petroleum Limited
Ejigbo, Nigeria
03.2014 - 01.2017
- Managed high-performing teams to deliver quality customer service and stable profits.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Implemented effective customer service procedures to encourage positive feedback.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Recruited top-performing candidates to build staff retention and team performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Resolved internal staff conflicts to mutual benefits of all parties involved.
- Assessed impact of marketing programmes and recommended improvements.
- Analysed accounting and financial data to get holistic view of company financial health.
- Generated business, cost and employee reports to management.
- Developed and implemented budgetary and resource allocation plans.
- Set policies and processes outlining expectations on employee behaviour at every level.
- Handled development of tactical programmes to pursue targeted goals and objectives.
- Researched business opportunities with new and existing customers, notifying sales team to follow up.
Student Industrial Work Experience Scheme(SIWES)
FSTA Joy Media Concept
Iwo , Nigeria
06.2013 - 01.2014
- Worked with accuracy and efficiency to accomplish goals.
- Produced clean, error-free documents for diverse needs.
- Followed management orders and consistently completed assignments.
- Followed correct processes in every aspect of work.
- Managed audio-visual equipment storage, delivery and set-up for staff.
- Created hazard reports, logged incidents and organised fire and first aid work to promote safe working environment.
- Created temporary signage for meetings, events and conferences.
- Communicated with partner staff and outside vendors to address issues.
Education
Postgraduate diploma - Computer Science
Osun state university
Osogbo , Nigeria 11.2019
Skills
- Hoist operation
- Confidential record management
- Care plan implementation
- Personal care assistance
- Infection control protocol
- Patient hygiene management
- Patient observations
- Decontamination standards
- [Software] database management
- Disability care
- Activities of Daily Living
- Documentation development
- Social care
- Personal care
- Safeguarding knowledge
- Elderly care
Languages
English
Advanced
C1
Reference
Available as requested
Timeline
Healthcare Assistant/Support worker
Lastminute Healthcare Limited
02.2023 - Current
Healthcare Assistant
Excellence Healthcare
05.2020 - 04.2022
Sales Assistant
Abuja Autos
11.2019 - 12.2019
Systems Administrator/Receptionist
Institute for Governance and Leadership Studies in Africa (IGLSA). National Youth Service Corps
11.2017 - 10.2018
Company Manager
Afazib Petroleum Limited
03.2014 - 01.2017
Student Industrial Work Experience Scheme(SIWES)
FSTA Joy Media Concept
06.2013 - 01.2014
Postgraduate diploma - Computer Science
Osun state university
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