Sadia Warsame

• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Inspected products for damages and expiry dates before processing refunds.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Trained new staff members, fostering a supportive working environment.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Informed customers regarding promos and warranty services to increase sales.

During my time at Gap, I worked as a Sales Assistant, where I developed strong customer service and retail skills. My role involved assisting customers with product selection, handling transactions, and maintaining store presentation to ensure a welcoming shopping environment. I also gained experience in stock replenishment, working efficiently to keep the sales floor well-stocked and organised. Additionally, I worked as part of a team to meet sales targets and provide excellent customer experiences. This role enhanced my ability to work in a fast-paced retail setting, improving my communication and problem-solving skills.

Working as a nursery assistant taught me valuable skills in childcare, communication, and patience. I learned how to support children’s development through play, storytelling, and creative activities while ensuring their safety and well-being. The experience helped me develop strong observational skills, allowing me to recognise individual needs and adapt my approach accordingly. I also gained insight into working as part of a team, collaborating with colleagues to create a nurturing and structured environment. Overall, this role deepened my understanding of early years education and strengthened my ability to handle responsibilities with care and professionalism.